Office Locator
Office Locator
National Business Gateway Recoveries Team
National Business Gateway Business Application Team
Centrelink Cash Management Team
Payment return codes
Code number and reason
This table advises the payment return numbers and corresponding reasons.
|
Code |
Reason |
|
00 |
No account at Branch
|
|
01 |
Invalid BSB
|
|
02 |
Payment stopped
|
|
03 |
Account closed
|
|
04 |
Customer deceased
|
|
05 |
Incorrect account number or no account at branch
|
|
06 |
Refer to customer (issue with the customer details, this can often be an obsolete BSB)
|
|
07 |
No form PD - C held
|
|
08 |
Invalid user ID number (this refers to Centrelink's User ID)
|
|
09 |
Technically invalid (invalid data provided, this could be because a space has been entered before the account name)
|
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