Fourth year exit pathway for Farm Household Allowance (FHA) customers 002-17032100
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FIA face-to-face appointment letterServices Australia website
Centrepay - not currently available for FHA but can be utilised for other income support payments and Family Tax Benefits.
Child Dental Benefits Schedule - financial support for basic dental services for children aged between 0 and 17 years.
Cleft Lip and Cleft Palate Scheme - helps with the cost of treatment for cleft lip and cleft palate conditions.
Continence Aids Payment Scheme - helps meet some of the costs associated with continence and continence related products for permanent and severe incontinence.
Crisis and special help - information about payments to help in a crisis, additional help and links to other government and community support services.
Family and Domestic violence - Services Australia can provide payments, social work counselling and third party referrals.
Financial Information Service - helps customers make informed decisions about investment and financial issues for their current and future needs.
Medicare Safety Net - financial assistance for high costs for out of hospital medical services that attract a Medicare benefit. Visiting a doctor or having tests may cost less once the Medicare Safety Net threshold is reached.
Multicultural Service Officers - specialists who help migrant and refugee communities connect with the agency services.
National Bowel Cancer Screening Register - the program aims to detect cancer early and reduce cancer related deaths.
Payment and Service Finder - 
A combination of 3 online services - Payment Finder, Service Finder and Rate Estimator into one holistic service to assist people to find, estimate and compare payments and services in the same place.
PBS Safety Net - reduces the cost of prescription medicines for individuals and families once the PBS Safety Net threshold has been reached.
Self service - customers can complete most of their Centrelink, Medicare and Child Support business themselves by using Express Plus mobile apps, online services and phone self service.
Services for Indigenous Australians - outlines financial assistance as well as other support services.
Simple Money Manager - (available in 9 languages) is a budgeting tool to help track spending.
Skills for Education and Employment (SEE) - assists job seekers aged 15 to 64 inclusive who have low/lower levels of language, literacy and numeracy.
Support for non parent carers - Services Australia provides payments and services to grandparents, legal guardians and other family members who provide full time care for a child.
Support to help find work - Workforce Australia providers, Disability Employment Services or Community Development Programmes provide tailored services and programmes to help job seekers in their transition to employment based on their needs.
What to do following a death - information about payments, counselling and financial services to help people adjust to life after someone close to them has died.
Australian Government assistance
FarmHub
FarmHub connects Australian farmers with services and support during tough times, such as drought. This is an Australian Government initiative administered by the National Farmer's Federation.
National Emergency Management Agency
National Emergency Management Agency - Rural Financial Counselling Service Program.
Department of Agriculture, Fisheries and Forestry
Drought and rural assistance - Customers can find information about several Australian Government rural assistance measures at agriculture.gov.au/agriculture-land/farm-food-drought/drought.
These measures provide support to farm families, farm businesses and rural communities to prepare for, manage through and recover from drought and other hardship.
Measures include:
- Dairy Support Package
- Farm Household Allowance
- Farm Management Deposits (FMD)
- Taxation measures
- Rural Financial Counselling Service (RFCS)
- Farm Business Concessional Loans Scheme
- Drought-related Concessional Loans
- Drought Communities Programme
- Managing Farm Risk Programme
- Enhanced social support
- Pest and weed management
Australian Securities & Investments Commission
Australian Securities & Investments Commission
Moneysmart helps Australians young or old, rich or poor, investing or paying off debt. The website offers free, independent guidance to help Australians make the most of their money.
Department of Industry, Science and Resources
Department of Industry, Science and Resources
business.gov.au is an online government resource for the Australian business community and offers a simple and convenient access to government information, assistance, forms and services. It is a whole-of-government service providing essential information on planning, starting and growing a business.
Department of Social Services
Personal Helpers and Mentors (PHaMs) is a program that aims to increase recovery opportunities for people whose lives are severely affected by their experience of mental illness. PHaMs services help participants better manage their daily activities and reconnect with their community.
Broadband for Seniors helps senior Australians get the skills they need to use computers and access the Internet to assist them moving into a digital environment.
Department of Veterans' Affairs
Department of Veterans' Affairs
Delivers government programs for war veterans, members of the Australian Defence Force and the Australian Federal Police and their dependants. Support is provided through a range of benefits.
Department of Health and Aged Care
Department of Health and Aged Care
Better Access to Psychiatrists, Psychologists and General Practitioners through the Medicare Benefits Schedule (Better Access) initiative aims to improve outcomes for people with a clinically-diagnosed mental disorder.
Hearing Services Program provides eligible people with access to hearing services.
Department of Education
StudyAssist consists of 4 loans schemes to assist with the cost of study fees for example, VET Student Loans and Trade Support Loans.
State and territory government assistance
State or territory governments provide programs and services to assist farm families. For example, advice relating to budgeting, biosecurity, business and resource management as well as drought and emergency assistance.
The contact details for each state and territory primary industry/agricultural agencies are available at Department of Agriculture, Fisheries and Forestry, Drought assistance contacts.
Other services available may include:
- Legal information and services - advice/information/trustees
- Business and trade - licensing/contracting
- Housing & property
- Education & training (TAFE)
- Small Business Councils
- Landcare
- Mental Health Services
- Financial Counselling Services
Queensland Department of Science, Information Technology and Information
External websites
Some customers may require more intensive assistance. The following community organisations may be able to provide this support.
13 11 14 (24 hour crisis hotline)
1800 55 1800
Online counselling available
1300 78 99 78
Free nationwide counselling 1300 659 467
ServiceSeeker - an extensive directory of community support services providing access to 358,137 health, welfare and community service records.
Dementia Australia - provides services and programmes across Australia. There are links available on this site for national services and programmes as well as each state and territory for example, Rural and regional services in NSW.
More information to help farmers can be found at the following websites.
Australian Farmers - The National Farmers' Federation (NFF) is the peak national body representing farmers and, more broadly, agriculture across Australia.
The Farm Table - a central, online toolbox - the platform connects producers, students, agribusiness professionals, and others involved or interested in the industry, to information quickly and easily in a user-friendly format.
Dairy Farmer Central - The central source of information for programs, initiatives and events available for dairy farmers and their communities.
National Centre for Farmer Health a website for the National Centre for Farmer Health (NCFH). The Centre provides national leadership to improve the health, wellbeing and safety of farm men and women, farm workers, their families and communities across Australia.
Grains Research & Development Corporation 'Planning Guide for Farmers Recovering from Drought