Online and Assisted Customer Claims (ACC) for Single Income Family Supplement (SIFS) 133-03010120

Services Australia website

Single Income Family Supplement

Digital Support Products

Online guides and videos show how customers use self service.

Customers can view these through:

• Services Australia website > Online help link
• Services Australia - YouTube Channel

Staff can view these through:

• digital support products
• training simulations
• task cards
• quick clips