This document outlines how customers can view their Child Dental Benefits Schedule (CDBS) eligibility and balance online. They can do this using their Medicare online account through myGov.
How customers view Child Dental Benefit Schedule (CDBS) details online
Expand tableStep | Action |
1 | Access service
Customers can access this service in their Medicare online account through the: - myGov app > select Services > Child Dental Benefits Schedule
- myGov website > select History and Statements > Child Dental Benefits Schedule
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2 | Child Dental Benefit Schedule legal declaration page
This page shows all eligible children on the customer's Medicare card. - Select a child
- Read the legal declaration
- Select View balance
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3 | View or print results
The table shows: - the eligible child
- the child's remaining CDBS balance
Customers can print the table. Select Change child selection to view another child. |
4 | Return to homepage
Select Home to go back to the Medicare online account homepage. |
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