Integrated Care 277-03060000

Templates

Do not share these attachments externally. See Freedom of information - Information Publication Scheme.

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.png$ Incarcerated Customer Appointment Email Template

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.png$ ACSC Referral and Decision template - Consideration of Actual Care in Special Circumstances

Macros

Change in Care Details macro

Care contact letter

Care decision macro

Contact details

Integrated Care Team

Calculator

Care calculator

Calendars

For more information on term dates and regional holidays relevant to individual states and territories, see External websites below.

These calendars may be issued to customers.

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2025 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2024 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2023 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2022 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2021 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2020 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2019 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2018 shared care calendar

$\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.png$ 2017 shared care calendar

Scripts

Child - Change in Care Arrangements script

Letters (Centrelink)

Child Change in care arrangements:

Q805 - Agree Shared Care letter
Q806 - No third party response
Q807 - SSA Principal Carer Determination
Q808 - SSA Couple Principal Carer Determination
Q810 - Request care information
Q777 - Request Documents guided procedure (online claims)
Q888 - To advise customers of disputed care decision, or to request care information for customers in receipt of Child Care Subsidy (CCS) only
Q999 - Manual letter (used to request information not covered in script letters). Use a letter to request evidence from non-mutual customers. For example, customer not in receipt of any Centrelink payments/benefits and not a child support customer or to notify customers of a rejected care assessment. See the Resources page in Notification and assessment of shared care arrangements for Family Tax Benefit (FTB) for more information and approved content