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Managing Child Support customer Debt Enforcement referrals 277-04220050

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Staff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.

Contact details

Debt Enforcement Program Support Manager (PSM)

Macros

Debt Enforcement referral

Document upload request

Collection and debt

Non-pursuit of individual and employer debt

Guidelines

Do not share these attachments externally. For more information, see Information Publication Scheme.
https://ourblueprint.internal.dept.local/content/images/icon-hidden-attachment.png|A linked attachment is available for staff only (i.e. under IPS/FOI)Assertive Debt Conversations approach
https://ourblueprint.internal.dept.local/content/images/icon-hidden-attachment.png|A linked attachment is available for staff only (i.e. under IPS/FOI)Evidence requirements

Templates

Do not share this attachment externally. For more information, see Information Publication Scheme.
https://ourblueprint.internal.dept.local/content/images/icon-hidden-attachment.png|A linked attachment is available for staff only (i.e. under IPS/FOI)Submission to transfer case from Debt Enforcement

Letter

Services Australia has endorsed the letter or electronic message for use. It is the latest version. Do not use locally produced letters or electronic messages.

UQ12.00 Pre litigation warning Child Support Debt

External websites

National Disability Insurance Scheme (NDIS)