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Section 107 order received by Child Support 277-05020010

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This document outlines the procedure for managing a customer’s court application for a Section 107 (s107) order and how to process an s107 court order.

Roles and responsibilities

Service Officer 2 (SO2)

  • responsible for recording and actioning the s107 application
  • receipt and record a s107 or s143 application

Service Officer 3 (SO3) and above

  • register or refuse a s143 - Overpayment Order
  • action the outcome of the application, because of the complexity, it should be usual practice that s143 applications and decisions are actioned by a SO4 or above

Service Officer 5 (SO5)

  • action the outcome of a s107 application

Service Support Officer (SSO)

  • providing advice on complex issues or when Service Officer(s) require assistance ensuring that applications and decisions of the court are adhered to and actioned correctly

Section 107 and Section 143 orders for Child Support customers

Section 143 order received by Child Support