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New Zealand Case Management (NZ In Case) – Requests for Amended Certificate sent from Child Support to Inland Revenue, New Zealand (NZIR) 277-08250020

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This page contains information about the process of requesting from Inland Revenue, New Zealand (NZIR) an Amended Certificate on a case that NZIR has transmitted to Child Support.

Request for Amended Certificate

This table describes how Service Officers request an Amended Certificate.

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Step

Action

1

Request an Amended certificate

If there has been a change or new information provided for a case that has been transmitted to Child Support (NZ In Case) an amended certificate request needs to be sent to NZIR.

Create intray, go to Step 2

2

Create intray (Service Officer)

Create a new intray: NZ in Req Acert from NZIR

  • Route the intray to the following location:
    • Region: INTERNATIONAL
    • Office: INTERNATIONAL HOBART
    • Steam/Team: MC S005 NZPROJECT TM 1
    • Position: Z - AUTO REQUESTS NZ

Case selection will produce a report to be sent to NZIR as part of the weekly exchange based on the intray type routed to the nominated Cuba position.

3

Response received from NZIR

Received within 15 working days of Amended Certificate Request’ spreadsheet sent to NZIR.

CA team to delete the intray when the amended certificate is processed.