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Phone Exchange of Information between Child Support and Inland Revenue, New Zealand (NZIR) 277-08270000

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This document outlines the process for conducting the phone hook-up with New Zealand Child Support authorities on a bi-weekly basis.

Request and receive information from NZIR

This table describes the process for requesting and receiving information from NZIR.

Expand table

Item

Description

1

Requesting information

Email the following information to the International NZ Administration with the heading of PHONE EXCHANGE:

  • Customer’s name
  • Customer’s CSID
  • Customer’s Inland Revenue Department (IRD) number
  • A brief summary of what has occurred
  • What information you would like clarified by NZIR

Document request in Cuba before emailing to NZ Admin Unit

2

Responses from NZIR

The International CA team will document the NZIR response on Cuba and send an email advising that a response has been received.

Note: if there have been previous communications with NZIR via the Daily Exchange spreadsheet, give reference to the date and the tab used.

If the request relates to the:

  • payer, the information will be documented in the Payer Collection window
  • payee, the information will be documented in Communication window