New Zealand Case Management (NZ Out Case) - Transmittal from Child Support to Inland Revenue, New Zealand (NZIR) 277-08280000

Make sure all details such as residency and incomes are correct before transmitting a case to New Zealand. Also check that Inland Revenue, New Zealand (NZIR) have confirmed the customer's location, such as providing a positive trace within the last 6 months, in New Zealand.

Update the transmittal details in Cuba as per International Transmittals Cuba Process Help.

Enter the following information in the spreadsheet:

• Payer CSID and Inland Revenue Department (IRD) number
• Payer full name and Date of Birth (DOB)
• Current exchange rate and date on that particular day
• Breakdown of arrears and Late Payment Penalties
• Ongoing liability is provided from the start of the current month
• Ongoing liability from the start of the following month
• Payee name and DOB
• All children’s full names, DOB, Start date of liability (SDOL) and End date of liability (EDOL)

Select the Cuba Doc tab on the bottom of the spreadsheet to create a document. Paste this document into the International Transmittal window in document into the International Transmittal window in Cuba.

Press Save entry then close the spreadsheet.

Information is sent weekly to NZIR by the International CA Team via secure email.

Suspend Late Payment Penalties from the customer’s account.

See Accounting Cuba Process Help, Change a statement option for a payer, to suppress the payer’s statements in Cuba.

To facilitate the collection of Child Support from NZIR, link the payer to NZIR using the Payer Employer Relationship window.

Use the following details when linking:

• Using the radio button in the employer field:
• Key NZIR CSID 109036845959 - the entry will have the words ‘not an employer’ attached to it
• Select Employed from the Employment Status dropdown list
• Select Customer from the Funds paid to dropdown list
• Select Salary and Wages from the Payment by dropdown list
• Key the Inland Revenue Department (IRD) number in the Payroll ID text box, make sure there are no spaces or dashes
• The Pay Cycle field will default to Monthly. Change to another frequency if necessary
• Select the first available pay date from the First Pay Date dropdown list

Send a letter to the payer and payee.

Payer letter:

• Cuba letter - NZ1-3A Letter to payer to advise case sent to the New Zealand authority for registration, or
• Pre-approved letter text - UQ44.11 - Your Child Support case has been sent to the New Zealand authority for registration (Arrears over $99999) - Payer

Payee letter:

• Cuba letter - NZ1-2A Letter to payee to advise case sent to the New Zealand authority for registration

See the Letters Details Window Help for help keying the Cuba letter.

Note: these letters will print locally and must be printed on letterhead.

When a case is to be retransmitted and previous withdrawal details have not been recorded in the International Transmittal window, enter withdrawal details before retransmitting the case.

Enter the withdrawal date into the Transmittal screen using Keying Error as the reason code.

If there is no information that confirms original withdrawal dates, enter a ‘dummy’ document in Cuba. Make sure the notepad clearly reflects why this has been done. Enter the new transmittal details.