Level 2 complaints - Child Support 277-09020030
Contact details
Child Support departure prohibition orders (DPO)
Child Support - technical assistance for escalated customers
Complaints
Child Support
Child Support - National New Customers Mainstream Services (NCMS) - Call Recording team
Child Support - site/branch national mailboxes
Internal Fraud team
Commonwealth Ombudsman
Privacy Contact Officers
Template
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Contact for Level 2 complaints management processes
This table has detail about where to find contact details for business teams referred to in this file.
Contact |
Location of contact details |
ATO Complaints team |
Complaints, see level 2 Australian Taxation Office (ATO) complaints |
Child Support Complaints team |
Complaints, see warm transfer customers to Level 2 - Escalated Complaints and Feedback team |
Child Support call recording |
Child Support - National New Customers and Mainstream Services (NCMS) - Call Recording team |
Child Support Program Branch |
Child Support, see Child Support contact details for staff. |
Child Support - Site/Branch National Mailboxes |
Child Support - site/branch national mailboxes |
Complaints |
Complaints, see Level 2 Complaints |
Internal fraud |
Internal Fraud team |
Gender Guidelines |
Gender Guidelines - Contacts |
Market and Social Research team |
Market and Social Research - Contacts |
Media team |
Media - contact details |