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Correcting a complex Child Support error 277-09030020

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Staff who have completed the DMC Technical Support update, must read this Operational Message before issuing letters: Digital Messaging Capability (DMC) - Child Support - letters and access.

Contact details

Child Support - site/branch national mailboxes

Child Support Program Branch

Macro

Correcting errors

Cuba incident form template

SGT Referral macro

Letters

UQ96.00 - Notification of an error

UQ95.00 - Notification of decision to correct an error

UQ95.01 - Notification of decision to not correct an error

Examples - verifying facts and initial customer contact

See Correcting errors on Child Support cases > Resources page.

Examples of Minimum Annual Rate (MAR) apportionment errors

See Correcting errors on Child Support cases > Resources page.

Templates - text for Manual ATO amended income decision and MAR manual assessment workarounds

See Correcting errors on Child Support cases > Resources page.