This page contains the processes for viewing, recording, maintaining, discharging, cancelling and finalising a bankruptcy record in Cuba.
On this page:
Steps for viewing a bankruptcy record
Steps for recording a new bankruptcy record
Steps for maintaining a bankruptcy record
Steps for processing a Court Ordered discharge of maintenance and non-maintenance debt (Single case)
Steps for processing a Court Ordered discharge of maintenance and non-maintenance debt (Multiple cases)
Steps for discharging of non-maintenance debt only (no court order)
Steps for cancelling a bankruptcy record
Steps for finalising a bankruptcy record
Steps for viewing a bankruptcy record
This table describes the processes for viewing the details of an active or previously discharged bankruptcy record.
Expand tableStep | Action |
1 | Start point - View a bankruptcy record
Start point: Record Bankruptcy window |
2 | View a single record
Click a record in the Bankruptcy List box. If a Discharge Date is not displayed in the Bankruptcy List box or the Bankruptcy Details group box, the bankruptcy record is still current and has not yet been finalised. Note: the Provable Debt at Sequestration Date group box displays the original provable debt at the date of sequestration, regardless of any changes made via the Bankruptcy Maintenance window. |
3 | View events recorded for a single bankruptcy
From the Bankruptcy Maintenance window, click a record in the Bankruptcy History group box. The following will be displayed: - the Event type and Effective Date of the event will be displayed in the Event group box
- the Provable Debt group box will also display the provable debt amounts as at the Effective Date of the selected event
Note: if there are no events listed, there have been no changes recorded to that bankruptcy. Click the icon to return to the Record Bankruptcy window. |
Steps for recording a new bankruptcy record
This table describes the process for recording a new bankruptcy record.
Expand tableStep | Action |
1 | Start point - Record a new bankruptcy record
Start point: Record Bankruptcy window |
2 | Enter the sequestration details
- Click the
icon to open the Calculate Provable Debts dialogue box - Type the sequestration date in the Sequestration Date field
- Click the OK button to return the Record Bankruptcy window
The Sequestration Date field of the Bankruptcy Details group box will now be populated. In the Bankruptcy Details group box: - Type the sequestration number in the Sequestration Number field
- Select the state the bankruptcy was declared in from the Declared In drop down box
The Provable Debt at Sequestration Date group box fields will automatically populate with the relevant debt amounts on the date of sequestration. |
3 | Enter the trustee details
Note: a trustee can be either an organisation or an individual. If the trustee is an individual, click the Individual tick box in the Trustee Details group box. Click the button to open the: - Find Customer dialogue box if the trustee is an individual, or
- Organisation Find dialogue box if the trustee is an organisation
Search for the customer or organisation. When the correct record is located/created in Cuba: - click the record in the List Customer window, then
- click the
icon, to return to the Record Bankruptcy window. The trustee's record will be displayed in the Trustee Details group box - type the contact officer's name in the Contact Officer field of the Trustee Detail group box (if available)
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4 | Save and document the bankruptcy update
Click the icon. Once the window is saved, the: - Discharge Date field is enabled
If the discharge date is provided, do not type the date into the Discharged Date field at this time. The bankruptcy may be unable to be properly discharged or finalised when required. - Cancel Bankruptcy tickbox is enabled
- Issue Proof of Debt button becomes enabled
- bankruptcy record is listed in the Bankruptcy list field
Click the icon to open the Notes window. Add a note and document the details of the bankruptcy and any conversations had with the customer or trustee. |
5 | Issue a Proof of Debt (SO5)
Obtain Service Officer approval for a Proof of Debt (POD) letter to be issued. To issue a POD: - click the most current record in the Bankruptcy List box. The Issue Proof of Debt button will be enabled
- click the Issue Proof of Debt button to generate a proof of debt letter to the trustee. The POD can only be issued manually
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Steps for maintaining a bankruptcy record
This table describes the processes for maintaining a bankruptcy. Only a current bankruptcy record (not discharged) can be updated.
Expand tableStep | Action |
1 | Start point - Maintain a bankruptcy record
Start point: Record Bankruptcy window |
2 | Change the trustee's details
Click the most recent (top) record in the Bankruptcy History list box. If the trustee is an individual, click the Individual tick box in the Trustee Details group box. Click the button to open the: - Find Customer dialogue box if the trustee is an individual, or
- Organisation Find dialogue box if the trustee is an organisation
Search for the customer or organisation. - If the customer or organisation does not exist in Cuba create a new customer record, or
- use the Add Attributes Request macro to request employer services create a new organisation record.
When the correct record is located/created in Cuba: - click the record in the List Customer window, then
- click the
icon, to return to the Record Bankruptcy window. The trustee's record will be displayed in the Trustee Details group box - type the contact officer's name in the Contact Officer field of the Trustee Detail group box (if available)
- click the
icon. Once the window is saved, the new detail is reflected in the Bankruptcy List box
If the provable debt amount has also changed, continue to the next step. If not, go to Step 4. |
3 | Change the provable debt amount
From the Bankruptcy Maintenance window click the most recent (top) record in the Bankruptcy History list box. - Click the
icon. - In the Event group box, click the radio button that corresponds with the reason for the change to the provable debt:
- If a payment has been made towards the provable debt, click the Payment radio button
- If a variation has been made to the case and the original provable debt has changed, click the Variation radio button
- Type the date the change occurred in the Effective Date field
- Type the new provable debt amounts in the relevant fields of the Provable Debt group box
- Click the
icon. The updated record will now be at the top of the Bankruptcy History list box
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4 | Document the decision
- Click the.
icon. The updated record will now be at the top of the Bankruptcy History list box - Click the
icon to open the Notes window. Document the details of the bankruptcy and any conversations had with the customer or trustee - Click the
icon to return to the Record Bankruptcy window
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5 | Reissue the Proof of Debt (SO5)
- Click the most current (top) record in the Bankruptcy List box. The Issue Proof of Debt button will be enabled
- Click the Issue Proof of Debt button to generate a proof of debt letter to the trustee. The POD can only be issued locally
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Steps for processing a Court Ordered discharge of maintenance and non-maintenance debt (Single case)
This table describes how to discharge non - maintenance and/or maintenance debt when a bankruptcy is discharged on a single case. Debts are to be discharged prior to finalising the bankruptcy record in Cuba.
Expand tableStep | Action |
1 | Start point - Court Ordered discharge of maintenance and non-maintenance debt (Single case)
Start point: Discharge Irrecoverable Debt window |
2 | Discharge the maintenance debt
- In the Discharge Irrecoverable Debt window, click the
icon - Type the maintenance debt amount to be discharged (if different to currently displayed) in the Maintenance field of the To Be Discharged column of the Client Current Debt group box
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3 | Discharge the non-maintenance debt
Type the relevant amounts of costs and fines, penalty and consolidated revenue debts to be discharged (if different to currently displayed) in each of the fields of the To Be Discharged column of the: - Client Current Debt group box if a customer, or
- Employer Current Debt group if an employer
In the Irrecoverable Debt Details group box: - select COURT ORDER from the Reason drop down list. This will populate the Reference No field with the active bankruptcy number as recorded in the Record Bankruptcy window
If the Reason COURT ORDER is not available, seek technical support. See Technical Support in Child Support. Do not select the Reason DEBT WAIVED without Department of Finance approval for a waiver. - type the bankruptcy discharge date in the Finalisation Date field
- click the
icon
|
4 | Document the decision
- Click the
icon to open the Notes window - Document the details of the discharge and any conversations had with the customer or trustee
If the bankruptcy has now been finalised, go to Finalise a bankruptcy record. |
Steps for processing a Court Ordered discharge of maintenance and non-maintenance debt (Multiple cases)
This table describes how to discharge non - maintenance and/or maintenance debt when a bankruptcy is discharged on multiple cases. Debts are to be discharged prior to finalising the bankruptcy record in Cuba.
Expand tableStep | Action |
1 | Start point - Court Ordered discharge of maintenance and non-maintenance debt (Multiple cases)
Start point: Discharge Arrears window for the relevant case |
2 | Discharge the maintenance debts on each case
- Click the
icon - Type the calculated maintenance amount of the provable debt to be discharged for the relevant case in the Amount to be Discharged text box
- Select BANKRUPTCY from the Reason drop down list in the Discharge Action group box
- Click the
icon. The discharge record will display in the Discharge List box - To open the Notes window, click the
icon. Document the details of the discharge and any conversations had with the customer or trustee - Repeat the above steps in the Discharge Arrears window of any other cases
To discharge costs and fines, penalty and consolidated revenue debts, go to the Discharge Irrecoverable Debt window, then continue to the next step. If there are no further non - maintenance debts to be discharged, and the bankruptcy has now been finalised, go to Finalise a bankruptcy record. |
3 | Discharge non maintenance debt
In the Discharge Irrecoverable Debt window, click the icon. Type the relevant amounts of costs and fines, penalty and consolidated revenue debts to be discharged (if different to currently displayed) in each of the fields of the To Be Discharged column of the: - Client Current Debt group box if a customer, or
- Employer Current Debt group if an employer
In the Irrecoverable Debt Details group box: - select COURT ORDER from the Reason drop down list. This will populate the Reference No field with the active bankruptcy number as recorded in the Record Bankruptcy window
If the Reason COURT ORDER is not available, seek technical support. See Technical Support in Child Support. Do not select the Reason DEBT WAIVED without Department of Finance approval for a waiver. - type the bankruptcy discharge date in the Finalisation Date field
- click the
icon
|
4 | Document the decision
- Click the
icon to open the Notes window - Document the details of the discharge and any conversations had with the customer or trustee
If the bankruptcy has now been finalised, go to Finalise a bankruptcy record table. |
Steps for discharging of non-maintenance debt only (no court order)
This table describes how to discharge non-maintenance debt only when a bankruptcy has been discharged. Debts are to be discharged prior to finalising the bankruptcy record in Cuba.
Expand tableStep | Action |
1 | Start point - Discharge non-maintenance debt only (no court order)
Start point: Discharge Irrecoverable Debt window |
2 | Discharge non - maintenance debt
In the Discharge Irrecoverable Debt window, click the icon. Type the relevant amounts of costs and fines, penalty and consolidated revenue debts to be discharged (if different to currently displayed) in each of the fields of the To Be Discharged column of the: - Client Current Debt group box if a customer, or
- Employer Current Debt group if an employer
In the Irrecoverable Debt Details group box: - select COURT ORDER from the Reason drop down list. This will populate the Reference No field with the active bankruptcy number as recorded in the Record Bankruptcy window
If the Reason COURT ORDER is not available, seek technical support. See Technical Support in Child Support. Do not select the Reason DEBT WAIVED without Department of Finance approval for a waiver. - type the bankruptcy discharge date in the Finalisation Date field
- click the
icon
|
3 | Document the decision
- Click the
icon to open the Notes window - Document the details of the discharge and any conversations had with the customer or trustee
If the bankruptcy has now been finalised, go to Finalise a bankruptcy record table. |
Steps for cancelling a bankruptcy record
This table describes how cancel a bankruptcy record. A bankruptcy record can be cancelled at any time, providing the record does not have a discharge date.
Expand tableStep | Action |
1 | Start point - Cancel a bankruptcy record
Start point: Record Bankruptcy window |
2 | Cancel the record
- To select the record to be cancelled, click the relevant record in the Bankruptcy List box. The Cancel Bankruptcy tick box will be enabled
- Click the Cancel Bankruptcy tick box
- Click the
icon. The record will be cancelled and deleted from the Bankruptcy List box
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Steps for finalising a bankruptcy record
This table describes how to finalise a bankruptcy record in Cuba.
Expand tableStep | Action |
1 | Start point - Discharge a bankruptcy record
Start point: Record Bankruptcy window |
2 | Record the discharge date
The appropriate discharges must be processed prior to finalising the bankruptcy record. Type the date of the discharge in the Discharge Date field in the Bankruptcy Details group box. |
3 | Document the decision
- Click the
icon to open the Notes window. Document the reason for your decision - Click the
icon to save the notepad, and return to the Record Bankruptcy window
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