This page contains information on how to record a cost and/or fine imposed by a court on a customer.
On this page:
Recording costs and fines
Update costs and fines
Recording costs and fines
Table 1
Expand tableStep | Action |
1 | Start point - recording costs and fines
Start point - Costs and Fines window for either the customer or non-individual (organisation). |
2 | Create new file
Select , or select the File menu, then New (only required if there are existing costs or fines records). |
3 | Update the Cost and Fine group box
- Key the reference number of the court proceedings in the Reference No field
- Key the date the cost or fine was imposed in the Date field
- Key the amount of the cost or fine in the Amount field
- Select the reason that the cost or fine was imposed from the Reason drop down list
- Key the name of the court that imposed the cost or fine in the Court Name field (up to 50 characters)
|
4 | Save file
Select . |
5 | Documentation
- Highlight the created record in the Costs and Fines List box
- Select
to open the Notes window. Create a new note to document the decision, see Documenting Child Support information for more information - Select the Save button to save the note
|
6 | Close window
Select to return to the Costs and Fines window. |
Update costs and fines
Table 2
Expand tableStep | Action |
1 | Start point: for either the customer or non - individual (organisation)
Start point: Costs and Fines window for either the customer or non - individual (organisation). |
2 | Select the record to update
|
3 | Update costs and fines (excluding type)
- Select the record to be updated in the Costs and Fines List box
- Overtype the fields that require updating
- Select

Go to Step 5. |
4 | Update costs and fines (type)
- Select the record to be updated in the Costs and Fines List box
- Change the amount in the Amount field to $0.00
- Select

Go to Record costs and fines, and re-enter the record with the correct type. |
5 | Documentation
- Select the correct record in the Costs and Fines List box
- Select
to open the Notes window. Create a note to document the decision, see Documenting Child Support information for more information - Select the Save button to save the note
|
6 | Close window
Select to return to the Costs and Fines window. |