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Advanced Organisation Search tool for staff 111-06040100



This document outlines how staff can get information about businesses and organisations that provide services to Services Australia customers.

Searching for businesses and organisations

Category

Description

1

General Organisation search + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

  • Search profile, select 'ORGORG'
  • Enter search options, the options available are:
    • Stakeholder code
    • Service reasons
    • Name Search text
    • Address search

Note:

  • Address - will identify organisations that have the value used in the search stored as part of their address in ISIS.
  • Service - can be used to find businesses and organisations that have a service area identified on the Addition Properties (OAP) screen.
  • Spatial - this search uses geospatial data to find businesses and organisations that are physically located within the boundary of the geographical area that has been identified:
    • Organisation code
    • ID type
    • Organisation ID
    • Indigenous community filter
    • Name type filter
    • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select business or organisation from search list to show further information regarding that business or organisation

2

BasicsCard Merchants search + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

Search profile, select 'PYIBCD'

  • Enter search options, the options available are:
    • Name Search text
    • Address search
    • Indigenous community filter
    • Name type filter
    • BasicsCard filter criteria
  • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select organisation from search list to show further information regarding that organisation

3

Income Management Organisations search (contracted or uncontracted) + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

  • Search profile:
    • select 'PYIINC' for Contracted Third Party Organisations (TPO)
    • select 'PYIINU' for Uncontracted TPO
    • select 'PYIINA' for all IM TPO's
  • Enter search options, the options available are:
    • Name Search text
    • Address search
    • Indigenous community filter
    • Name type filter
    • Income Management contracted filter criteria - for contracted TPO
    • Income Management uncontracted filter criteria - for uncontracted TPO
  • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select organisation from search list to show further information regarding that organisation

4

Centrepay Business search + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

Search profile, select 'PYICPY'

  • Enter search options, the options available are:
    • Name Search text
    • Address search
    • Indigenous community filter
    • Name type filter
    • Centrepay filter criteria
  • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select business from search list to show further information regarding that business

5

Centrelink Confirmation eServices Organisations search + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

  • Search profile, select 'PYICCS'
  • Enter search options, the options available are:
    • Name Search text
    • Address search
    • Indigenous community filter
    • Name type filter
    • Confirmation eServices criteria
  • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select organisation from search list to show further information regarding that organisation

6

Rent Deduction Scheme Organisations search + Read more ...

To access the Advanced Organisation Search tool

  • Launch Customer First
  • Select Organisations and Merchants> Advanced organisation search menu item

Advanced Organisation Search (OASP) page

Search profile, select 'PYIRDS'

  • Enter search options, the options available are:
    • Name Search text
    • Address search
    • Indigenous community filter
    • Name type filter
    • Rent deduction filter criteria
  • Select 'Search' button

Search results page is displayed showing all matches that meet the search criteria entered.

  • Select organisation from search list to show further information regarding that organisation

7

Staff resources + Read more ...

Services Australia currently offers business and organisation Search facilities for staff in the following tools: