Skip to navigation Skip to content

Online Document Recording (ODR) 111-15000000



Contact details

ODR helpdesk

Act references

Act or Guide references must be included when a significant decision is made. There may be multiple references that could be applicable.

The most reliable and up-to-date source for the correct reference is the applicable Operational Blueprint.

Listed under each Business Line are commonly used Act references. If not listed, check the relevant Operational Blueprint. If unable to find a suitable Act reference, send a request to the owner of the Operational Blueprint.

Updates to the Act references list will only be made at the request of the relevant business owner.

Note: for Quality Online Line (QOL) and Quality Management Application (QMA), as long as the reference/ s used covers the scenario, an activity should not be returned.

Select the required Business Line from the drop down box below.

ABSTUDY

Action

Detail

Act

Primary eligibility criteria

ABSTUDY Policy Manual 2017

Policy Reference 9.1 Primary Eligibility Criteria for ABSTUDY

Payment specific eligibility criteria

Schooling A Award

Policy Reference 15.1 Specific Eligibility Criteria for Schooling A Award

Schooling B Award

Policy Reference 16.1 Specific Eligibility Criteria for Schooling B Award

Tertiary Award

Policy Reference 17.1 Specific Eligibility Criteria for Tertiary Award

Part-time Award

Policy Reference 18.1 Specific Eligibility Criteria for Part-time Award

Testing and Assessment Award

Policy Reference 19.1 Specific Eligibility Criteria for Part-time Award

Masters and Doctorate Award

Policy Reference 20.1 Specific Eligibility Criteria for the Masters and Doctorate Award

Student or New Apprentice in Lawful Custody Award

Policy Reference 21.1 Student or New Apprentice in Lawful Custody Award

Overpayments

Waiver of small debt - under $50

Student Assistance Act 1973, Section 43D Waiver of small debt

Varying withholdings

Student Assistance Act 1973, Section 39 Reviewable Independent Status

Cancelling/suspending

Schooling A ANQ - due to Change of care

Policy Reference 6.1.2 Parent/Guardian Applicant

ANQ - due to loss of ISP/HCC

Policy Reference 84.2 Qualification for School Term Allowance

Ceased studies

Policy Reference 9.1 Primary Eligibility Criteria for ABSTUDY

Failed to reply to correspondence

Policy Reference 1.5 Collection of Information

Tertiary/Schooling B Award - No longer PIT exempt

Policy Reference 58.1 Exemptions from the Parental Income Test

Ceased Studies

Policy Reference 9.1 Primary Eligibility Criteria for ABSTUDY or Policy reference 73.3.1 Discontinuing full-time or concessional study-load study

Other Government Assistance

Policy Reference 12 Government Financial Assistance

Notification of changes (change of school, address, etc.)

Policy Reference 2.1 Notification of changes - Recipient Obligations

Change in parent/guardian

Policy Reference 58.2 Whose income is assessed under the Parental Income Test?

Commencement of apprenticeship

Policy Reference 17.1 Specific Eligibility Criteria for Tertiary Award

Discontinuing an apprenticeship/traineeship

Policy Reference 73.1.2 Circumstances affecting the normal period of entitlement

ABSTUDY PES - ceased studies

Policy Reference 81.2 Qualification for ABSTUDY Pensioner Education Supplement (PES)

Restoring

Schooling A - whereabouts unknown (WUK)

Policy Reference 2.1 Notification of changes - Recipient Obligations

Applicant Not Qualified (ANQ)

Policy Reference 84.2 Qualification for School Term Allowance

Schooling A - continuing studies

Policy Reference 15.1 Specific Eligibility Criteria for Schooling A Award

Tertiary/Schooling B Award - whereabouts unknown (WUK)

Policy Reference 2.1 Notification of changes - Recipient Obligations

Non Tax Compliance (NTC)

Policy Reference 8.2 (Persons who must provide a TFN

Continuing student

Policy Reference 73.1 Period of entitlement

Period of enrolment

Policy Reference 73.1 Period of entitlement

Proof of enrolment

Policy reference 7.2.3 Proof of Enrolment

Failed to reply to correspondence

Policy Reference 1.5 Collection of Information

Income Management

Policy Reference 1.5 Collection of Information

ABSTUDY PES - qualifications

Policy Reference 81.2 Qualification for ABSTUDY Pensioner Education Supplement (PES)

Proof of enrolment

Policy Reference 7.2.3 Proof of Enrolment

Advance Loans

Advance Loan

Policy Reference 75.1 Qualification for Advance Payment

Reporting and delivery

Changing Entitlement Period End Day Code (EPEDC)

Policy Reference 71.3.1 Payment frequency

Zeroing arrears

'RATS' screen - Zeroing of arrears that customer is not entitled to.

See Payment of arrears after reassessment and stopping a payment

Student Assistance Act 1973, Section 12ZP Power of Commissioner to defer assessment or reduce assessment to nil

ABSTUDY Relocation Scholarship

Use for granting payment and where a customer is not qualified

Policy Reference 102.2 Qualification for Relocation Scholarship

Use for changes in amount of payment

Policy Reference 102.3 Rates of payment

ABSTUDY Student Start-up Loan

Use for granting loan

Policy Reference 103.6 Qualification for Student Start-up Loan

Use for when customer is not qualified

Policy Reference 103.6.1

Not Qualified for the Student Start-up Loan

Use for amount of Student Start-up Loan

Policy Reference 103.7

Amount of the Student Start-up Loan

Use for overpayment (debt)

Policy Reference 103.6.3

Overpayments

Assistance for Isolated Children Scheme (AIC)

Action

Detail

AIC Scheme Guideline

Cancellations

  • Cancellation/suspension
  • Non-compliance with notices

1.3 Eligibility

4.2 Geographic Isolation Rules

4.4 Student deemed to be isolated

4.3 Student with Special Needs

5.1.1 Which allowances apply

7.2.1.2 Notify prescribed events

  • Cancellation under Residence

7.2.1.2 Notify prescribed events

(Applicant) 2.2.1 Australian citizenship or permanent residency

(Student) 3.2.1 Australian citizenship or permanent residency

Debts

Raising a Debt

Waiving small debts

7.3.3 Recovery of debt

7.3.3.7 Waivers of the right to recover a debt

Restoration

All Payments

4.2 Geographic Isolation Rules

4.4 Student deemed to be isolated

4.3 Student with Special Needs

5.1.1 Which allowances apply

Suspension

  • Cancellation/suspension
  • Non-compliance with notices

7.1.5 Supporting Evidence required

7.2.1.2 Notify prescribed events

Grant/Reject

1.3 Eligibility

Geographic Isolation

4.2. Geographic Isolation Rules –

  • Rule 1, or
  • Rule 2, or
  • Rule 3

Deemed Isolation

4.4 Students deemed to be isolated

  • 4.4.1 Student lives in a special Institution
  • 4.4.2 Parental work requires frequent moves
  • 4.4.3 Student and Sibling live in a second family home

Special Needs

4.3 Students with Special needs

  • 4.3.5.1 Student attends a special school, or
  • 4.3.5.2 Student needs access to special facilities or a special environment, or
  • 4.3.5.3 Student needs to study from home, or
  • 4.3.5.4 Student needs to be removed from a local school environment, or
  • 4.3.5.5 Student needs testing or support for a learning disability, or
  • 4.3.5.6 Student needs learning support, or
  • 4.3.5.7 Student would suffer serious educational disadvantage at local school

Rejection under Residence

(Applicant) 2.2.1 Australian citizenship or permanent residency

(Student) 3.2.1 Australian citizenship or permanent residency

Disabilities and Carers

Action

Detail

Act

Qualifications

Disability Support Pension (DSP)

Social Security Act 1991, Section 94 Qualification for disability support pension

DSP Blind

Social Security Act 1991, Section 95 Qualification for disability support pension - permanent blindness

Carer Payment (CP) - over 16

Social Security Act 1991, Section 198 Qualification - disabled adult or disabled adult and dependent child

CP - under 16

Social Security Act 1991, Section 197A Overview - circumstances in which person is qualified for carer payment

Carer Allowance (CA) - over 16

Social Security Act 1991, Section 954 Qualification for carer allowance - caring for a disabled adult in a private home of both the adult and the carer

Carer Allowance (CA) - over 16

Social Security Act 1991, Section 954a Qualification for carer allowance – caring for a disabled adult in a private home not shared by the adult and carer

CA - under 16

Social Security Act 1991, Section 953 Qualification for carer allowance - caring for either 1 or 2 disabled children

Health Care Card (HCC) only Carer Allowance (CA) (child)

Social Security Act 1991, Section 1061ZK(3), Qualification

Ex-Carer Allowance (child) Health Care Card (EHC)

Social Security Act 1991, Section 1061ZO Qualification

Mobility Allowance (MOB)

Social Security Act 1991, Section 1035 Qualification for mobility allowance (rate specified in subsection 1044(1))

Rejections

Failed to reply to correspondence (FRC)

Social Security (Administration) Act 1999, Section 64 Effect of failing to comply with requirement to attend Department

Grant/Reject

Pensioner Education Supplement (PES)

Social Security Act 1061PA Qualification for pensioner education supplement

Payability

DSP due to NIL rate

Social Security Act 1991, Section 98 Disability support pension not payable if pension rate nil

CP due to NIL rate

Social Security Act 1991, Section 199 Carer payment not payable if payment rate nil

CA due to NIL rate

Social Security Act 1991, Section 958 Carer allowance not payable if allowance rate nil

SA due to NIL rate

Social Security Act 1991, Section 677 Sickness allowance not payable if allowance rate nil

Cancellation

All payments

  • General power to cancel/suspend

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

MOB Period of Grace (POG)

Social Security Act 1991, Section 1046 Continuation of mobility allowance when person ceases to be qualified

Suspension

All payments

  • General power to cancel/suspend

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

DSP SUS-FTW

Social Security (Administration) Act 1999, Section 96(1) Disability support pension - suspension instead of cancellation under section 93

Restoration

All payments (excluding DSP SUS-RTW)

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

DSP Suspended RTW - Ceasing work, or reducing hours to less than 30h per week, or employment income no longer precludes payment

Social Security Administration Act 1999, Section 129 Application for review of decision to suspend

Employment Services

Action

Detail

Act

Qualifications

Sickness Allowance (SA)

Social Security Act 1991, Section 666(1) Qualification for sickness allowance

Cancellations

  • All payments

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Debts

Waiving small Debts

Social Security Act 1991, Section 1237 Power to waive Commonwealth's right to recover debt

Restoration

All payments

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

Grant/Rejections

All payments

Social Security Act 1991, Section 593 Qualification for JobSeeker Payment

Suspension

  • All payments

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Families and Parenting

Action

Detail

Act

Granting

CCS/ACCS

A New Tax System (Family Assistance) Act 1999, Section 85AA to 85GB

Granting more than 50 hours of Child Care Benefit (CCB)

A New Tax System (Family Assistance) Act 1999, Section 55 Circumstances when a limit of more than 50 hours applies

CCF NCL granted/assessed for approved care

A New Tax System (Family Assistance) Act 1999, Section 42 When an individual is conditionally eligible for child care benefit by fee reduction for care provided by an approved child care service

CCF LSC granted/assessed for approved care

A New Tax System (Family Assistance) Act 1999, Section 44 When an individual is eligible for child care benefit for a past period for care provided by an approved child care service

CCI NCL granted/assessed for approved care

A New Tax System (Family Assistance) Act 1999, Section 45 When an individual is eligible for child care benefit for a past period for care provided by a registered carer

Family Tax Benefit (FTB)

A New Tax System (Family Assistance) Act 1999, Section 21 When an individual is eligible for family tax benefit in normal circumstances

FTB/PND-POB

A New Tax System (Family Assistance) (Administration) Act 1999, Section 15b Deferral of determination of early claims

FTB LSC ASS/AIU

A New Tax System (Family Assistance) (Administration) Act 1999, Section 14 Restriction on determining claim where income tax assessment not made

FTB LSC GRA

A New Tax System (Family Assistance) (Administration) Act 1999, Section 17 Determination of past period entitlement claim

FTB grant/reassess shared care

A New Tax System (Family Assistance) (Administration) Act 1999, Section 59 Multiple birth allowance where individual is FTB child of more than 1 person who are not members of the same couple

Parenting Payment Single (PPS)/ Parenting Payment Partnered (PPP)

Social Security Act 1991, Section 500 Qualification for parenting payment

Principle care determination (as part of shared care decision where income support payment is involved)

Social Security Act 1991 , Section 5(18) Only 1 person at a time can be the principal carer of a particular child

Cancellations

CCS/ACCS

A New Tax System (Family Assistance) Act 1999, Section 85AA to 85GB

CCF/CAN-CLR

A New Tax System (Family Assistance) (Administration) Act 1999, Section 51(C) Determination that no entitlement

CCF cancelled for a child as the child is not an FTB child

A New Tax System (Family Assistance) (Administration) Act 1999, Section 50G Determination that no entitlement

FTB CAN/CLR

A New Tax System (Family Assistance) (Administration) Act 1999, Section 21(3) When determination is in force

FTB/CAN-ENA

A New Tax System (Family Assistance) Act 1999, Section 28A(1)(C) Eligibility for family tax benefit of members of a couple in a blended family

FTB CAN/FRC

A New Tax System (Family Assistance) (Administration) Act 1999, Section 29(2) Variation of instalment entitlement determination where failure to provide information

FTB/CAN-INC

A New Tax System (Family Assistance) Act 1999 Schedule 3, Clause 1-8; FA Act 1999 Schedule 1, Part 3, Division 1

FTB/CAN-NDE

A New Tax System (Family Assistance) (Administration) Act 1999, Section 31 Variation of instalment entitlement determination to reflect changes in eligibility

FTB/CAN-OTH

A New Tax System (Family Assistance) (Administration) Act 1999, Section 31 Variation of instalment entitlement determination to reflect changes in eligibility

  • PPS/PPP/CAN

  • Non-compliance with notices

Social Security (Administration) Act 1999, Part 3, Division 7, Subdivision A, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Debts - Raising due to PPL/DAP income

ABS

Student Assistance Act 1973, Section 38 Definitions

All other ISP

Social Security Act 1991, Section 1223(1) Debts arising from lack of qualification, overpayment etc.

Debts - Waiving small debts

PPS/PPP

Social Security Act 1991, Section 1237 Debts arising from lack of qualification, overpayment etc.

Suspension

PPS/PPP

Social Security Act 1991, Chapter 2, Part 2.10 Division1, Subdivision A, Section 500 Qualification for parenting payment

Social Security (Administration) Act 1999, Part 3, Division 7, Subdivision A, Section 80 Cancellation or suspension determination

Rejections

FTB (Instalment Claim)

A New Tax System (Family Assistance) Act 1999, Section 21 When an individual is eligible for family tax benefit in normal circumstances

FTB (Lump Sum Claim)

A New Tax System (Family Assistance) (Administration) Act 1999, Section 19

CCS/ACCS

A New Tax System (Family Assistance) Act 1999, Section 85AA to 85GB

CCF NCL rejected for approved care

A New Tax System (Family Assistance) Act 1999, Section 42 When an individual is conditionally eligible for child care benefit by fee reduction for care provided by an approved child care service

CCF LSC rejected for approved care

A New Tax System (Family Assistance) Act 1999, Section 44 When an individual is eligible for child care benefit for a past period for care provided by an approved child care service

CCI NCL rejected for approved care

A New Tax System (Family Assistance) Act 1999, Section 45 When an individual is eligible for child care benefit for a past period for care provided by a registered carer

DAP

Paid Parental Leave Act 2010, Section 115BL Initial Eligibility Determination

PPS/PPP

Social Security Act 1991, Section 500 Qualification for parenting payment

Restoration

FTB

A New Tax System (Family Assistance) (Administration) Act 1999, Section 21 When determination is in force

FTB (CAN-OIS)

A New Tax System (Family Assistance) (Administration) Act 1999, Section 29 Variation of instalment entitlement determination where failure to provide information

A New Tax System (Family Assistance) (Administration) Act 1999, Section 31 Variation of instalment entitlement determination to reflect changes in eligibility

PPS/PPP

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

Non Effective

FTB (Lump Sum Claim) for reasons OML, OAL or AAI

Family Assistance (Administration) Act 1999 Section 10 Effect of absence of child from care of approved child care service other than an approved occasional care service

CCS/ACCS

A New Tax System (Family Assistance) Act 1999, Section 85AA to 85GB

CCB

Family Assistance (Administration) Act 1999 Section 49H Restrictions on claims by an individual for payment of child care benefit by fee reduction

Paid Parental Leave (PPL)

Granted PPL/ASS (Pre-Birth)

Paid Parental Leave Act 2010, Section 26 Initial eligibility determinations

Granted PPL Primary Claimant Only

Paid Parental Leave Act 2010, Section 13

Granted/ Rejected PPL Primary and Secondary Claimants sharing PPL.

Paid Parental Leave Act 2010, Section 14

Granted / Rejected PPL Primary and Secondary Claimants (claimed together), Secondary claimant receiving ALL PPL.

Paid Parental Leave Act 2010, Section 15

PPL Granted / Rejected Secondary Claim made after the primary claim.

Paid Parental Leave Act 2010, Section 16

Flexible PPL Granted / Rejected Determination on a primary claim

Paid Parental Leave Act 2010, Section 17A

Flexible PPL Granted / Rejected Determination on a secondary claim

Paid Parental Leave Act 2010, Section 17bB

Cancel PPL/CAN-CRQ

Paid Parental Leave Act 2010, Section 125 Obligation to notify of change of circumstances

ABS Debts - Raising due to PPL/DAP income

Student Assistance Act 1973, Section 38 Definitions

All other ISP Debts - Raising due to PPL/DAP income

Social Security Act 1991, Section 1223(1) Debts arising from lack of qualification, overpayment etc.

Restoration PPL

Paid Parental Leave Act 2010, Part 2-2, Division 2 - Determinations about whether parental leave pay is payable to a person

Household Assistance

Action

Detail

Act

Essential Medical Equipment Payment (EMEP)

Grant/reject

Social Security Act 1991, Section 917B Qualification for essential medical equipment payment

Cancellation MEP-MOV

Social Security Act 1991, Section 917A Definitions and Section 917C The medical needs requirement

Cancellation MEP-CLR claim withdrawal

Social Security (Administration) Act 1999, Section 33 Right to withdraw

Cancellation MEP-NEU

Social Security Act 1991, Section 917C (1) The medical needs requirement

Cancellation MEP-DEA

Social Security Act 1991, Section 917C (2) The medical needs requirement

Restoration

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

Retirement

Action

Detail

Act

Cancellations

All retirements customers

Social Security Payments

  • Cancellation or suspension

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Concession cards

  • Not qualified

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 86 Cancellation - person not qualified

Social Security (Administration Act 1999. Section 87 Cancellation – non – compliance with certain notices)

Restorations

Age Pension

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

Commonwealth Seniors Health Card

Social Security (Administration) Act 1999, Section 89 Resumption of qualification

Age Pension - qualifications

General provision

Social Security Act 1991, Section 43 Qualification for age pension

Pension Age

Social Security Act 1991, Section 23 Dictionary

Payability

Age pension due to NIL rate

Social Security Act 1991, Section 44 Age pension not payable if pension rate nil

Rejections

Age pension and Age Blind

Social Security Act 1991, Section 43(1) Qualification for age pension

Failed to reply to correspondence (FRC)

Social Security (Administration) Act 1999, Section 64 Effect of failing to comply with requirement to attend Department etc.

Commonwealth Seniors Health Card (CSHC)

Social Security Act 1991, Section 1061ZG Qualification rules

Rate of Age Pension

Ordinary Income Test

Social Security Act 1991, Section 1064(1) –E1 Rate of age, disability support, wife pensions and carer payment (people who are not blind)

Assets Test

Social Security Act 1991, Section 1064(1) –G1 Rate of age, disability support, wife pensions and carer payment (people who are not blind)

Bereavement Payments

Subdivision A - Death of partner

Social Security Act 1991, Section 82 Qualification for payments under this Subdivision

Subdivision C - Death of recipient

Social Security Act 1991, Section 91 Death of recipient

Continuation of Wife Pension for bereavement period

Social Security Act 1991, Section 186 Continuation of wife pension for bereavement period

Death of pensioner partner

Social Security Act 1991, Section 188 Qualification for payments under this Subdivision

Commonwealth Seniors Health Card

Qualification

Social Security Act 1991, Section 1061ZG Qualification rules

Residential Aged Care

Qualification for Rent Assistance

Social Security Act 1991, Section 1070B Qualification—general rule

Utilities Allowance

Qualification

Social Security Act 1991, Section 1061T Qualification for utilities allowance

Payability

Social Security Act 1991, Section 1061TA When utilities allowance is payable

Rate

Social Security Act 1991, Section 1061TB Rate of utilities allowance

Rural

Action

Detail

Act

Qualification as a farmer

Farm Household Allowance (FHA)

Farm Household Support ACT 2014, Section 8 Qualification of farmers for farm household allowance

Qualification as the partner of a farmer

FHA

Farm Household Support ACT 2014, Section 9 Qualification of farmers' partners for farm household allowance

Requirement to enter into a Financial Improvement Agreement

FHA

Farm Household Support ACT 2014, Division 3 Financial improvement agreements

Qualification Failure

FHA

Farm Household Support ACT 2014, Division 9 Compliance with obligations in relation to farm household allowance

Restoration after Financial Improvement Agreement Submitted

FHA

Farm Household Support ACT 2014, Division 9, Section 72 Consequences of qualification failures

Conduct Failure

FHA

Farm Household Support ACT 2014, Division 9 Compliance with obligations in relation to farm household allowance

Requirement to have a farm Financial Assessment

FHA

Farm Household Support ACT 2014, Section 85 Requirement to have farm financial assessment conducted

Social Security (Administration) ACT 1999, subsection 63 (2) Requirement to attend Department

Cancellation due to failure to provide a Farm Financial Assessment /Failure to comply with notice

FHA

Social Security (Administration) ACT 1999, subsection 64 Effect of failing to comply with requirement to attend Department

Restoration after Farm Financial Assessment submitted Farm Household Allowance

FHA

Social Security (Administration) ACT 1999, Section 109 Date of effect of favourable determination resulting from review

Non-farm assets value limit Farm Household Allowance

FHA

Farm Household Support ACT 2014, Section 33 Non‑farm assets value limit

Farm Assets value limit

FHA

Farm Household Support ACT 2014, Section 34 Farm assets value limit

Youth and Students

Action

Detail

Act

Cancellations

  • Cancellation/suspension

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Debts

Waiving small debts

Social Security Act 1991, Section 1237 Power to waive Commonwealth's right to recover debt

Restoration

All Payments

Social Security (Administration) Act 1999, Section 85 Resumption of payment after cancellation or suspension

Suspension

  • Cancellation/suspension

  • Non-compliance with notices

Social Security (Administration) Act 1999, Section 80 Cancellation or suspension determination

Social Security (Administration) Act 1999, Section 81 Cancellation or suspension for non-compliance with certain notices

Grant/Reject

Austudy

Social Security Act 1991, Section 568 Qualification for Austudy payment - general rule

Youth Allowance (YAL)

Social Security Act 1991, Section 540 Qualification for youth allowance - general rule

Pensioner Education Supplement (PES)

Social Security Act 1991, Section 1061PA Qualification for pensioner education supplement

Qualification for student start-up scholarship payment (payment ceased 1 July 2017)

Social Security Act 1991, Section 592F Qualification for student start‑up scholarship payment

Qualification for Student Start-up Loan

Social Security Act 1991, Section 1061ZVBB Qualification for student start-up loan

Qualification for relocation scholarship payment

Social Security Act 1991, Section 592J Qualification for relocation scholarship payment

Student Start-up Loan (SSL)

Circumstances in which person is not qualified for Student Start-up Loan

Social Security Act 1991, 1061ZVBC Circumstances in which person is not qualified for student start-up loan

Amount of Student Start-up Loan

Social Security Act 1991, Section 1061ZVBD Amount of Student Start-up Loan

Student Start-up Loan Overpayments

Social Security Act 1991, Section 1223 Debts arising from lack of qualification

Failure to meet Student Start-up Loan study requirements - overpayments

Social Security Act 1991, Section 1223 ABF Debts in respect of student start up loans

Freedom of Information (FOI) Section

Privacy and Secrecy