Quality Call Standards 111-17080900
Policy
Quality Call Framework
The National Plan to reduce Violence against Women and their Children 2010-2022
Duty of care
Social Security Guide, 1.3.4.10, Duty of Care
Social Security Guide, 1.3.4.20, Duty of Care when giving Advice or Information
Legislation
Links to the Federal Register of Legislation site go to a 'Series' page. Select the ‘Latest’ version.
Public Service Act 1999, section 10, APS Values