Customer records and screens 111-20010000
Expand allThis document outlines topics that provide helpful tips for users of the Centrelink computer system.
Accessing and using computer records and screens
The procedures listed within this topic contain information about:
- how to find the screen that contains the particular customer information they require
- what to do when the system crashes and the Customer Reference Number (CRN) that was being processed is unknown
Contents
Process Direct navigation, common screens and functions
Customer Record Access Monitor (CRAM) report
Related links