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PBS Authorities and Complex Drugs quality checking in QST 111-20061010

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Services Australia website

Highly specialised drugs

PBS for pharmacists

PBS for prescribers

External websites

Department of Health, Disability and Ageing - The Pharmaceutical Benefits Scheme

Contact details

Pharmaceutical Benefits Scheme (PBS) - General enquiries

PBS Pharmaceutical Advisers

Quality and Skill Tags

Health Service Delivery Division - Program areas - Pharmaceutical Benefits Scheme (PBS)

Letters

Pharmaceutical Benefits Scheme (PBS)

Error codes - error free

Table 1

Error codes

Error definition

A00

No errors.


Error codes - B status codes - system

Table 2: Mainframe or Online PBS Authorities and complex drugs system errors and recording errors. For example, typographical or selection errors. For processes, see:

Error codes

Error definition

B01

Critical

Quantity error.

Incorrect quantity approved.

B02

Critical

Repeat error.

Incorrect repeats approved.

B03

Critical

Authority number error.

Incorrect authority number.

B04

Critical

Item code error.

Incorrect item code recorded.

B05

Critical

Dosage error.

Incorrect dosage.

B06

Critical

Prescribing date error.

Incorrect prescribing date.

B07

Critical

Assessment result error.

Incorrect assessment results recorded.

B08

Critical

Q&A error.

Q&A recorded incorrectly or incomplete. Includes all recording errors in question responses.

B09

Critical

Restriction code error.

Incorrect or omitted restriction codes.

B10

Critical

Application type error.

Incorrect channel identified (written or telephony).

B11

Critical

Hospital provider number (S100) error.

Incorrect hospital provider number.

B12

Critical

Patient error.

Recorded against the incorrect patient.

B13

Critical

Prescriber ID error.

Incorrect prescriber ID.

B14

Critical

Record not updated.

Authority request not processed or recorded.

B18

Non-critical

System Comments minor error.

Omitted, incomplete or incorrect comments.

B19

Critical

System Comments critical error.

This error could impact the reputation of agency

B20

Critical

System Privacy Breach.

Information recorded is a breach of privacy.

B21

Non-critical

System Date of lodgement error.

Incorrect date of lodgement.

B22

Critical

Attachment error.

Supporting document attached is incorrect or incomplete.


Error codes - D status codes - letters

Table 3. for processes, see:

Error codes

Error definition

D01

Critical

Address error.

Letter sent to the correct recipient but used an incorrect address.

D02

Critical

Attachment error.

The incorrect attachment is included with the letter.

D03

Critical

Information error.

Incorrect standard letter or wording.

Incorrect or irrelevant information.

Critical information is missing.

D04

Critical

Patient identification error.

The incorrect patient appears on the letter.

Note: if the incorrect patient is also the incorrect recipient, select D05 error.

D05

Critical

Recipient error.

Letter sent to the incorrect recipient.

Note: this error code can capture patient identification and address errors.

D06

Non-critical

Minor message error.

Administration reference information is missing or incorrect.

Spelling errors in free text areas.

Patient name or date of birth keyed incorrectly.


Error codes - E status codes - assessing

Table 4: for processes, see:

Error codes

Error definition

E01

Critical

Assessing error

Eligibility or criteria assessed incorrectly


Error codes - F status codes - PaNDA

Table 5: for processes, see:

Error codes

Error definition

F01

Non-critical

Program or work type classification error.

Work is incorrectly classified.

F02

Non-critical

Naming error.

Work is incorrectly named.

F03

Non-critical

Comment error.

Required comments omitted or incorrect.

F04

Non-critical

Documentation missing.

Letter of response not uploaded to the work item or page/s is missing in documentation.

F05

Non-critical

Work Items not merged.

Connected Work Items not merged into one.

F06

Non-critical

Work Items not separated.

Did not separate multiple Work Items in PaNDA, or extract a different work type for separate processing.


Error codes - G status codes - HPOS

Table 6: for processes, see:

Error codes

Error definition

G01

Critical

Prescriber or delegate error.

  • Reply message sent to the incorrect prescriber or delegate
  • Incorrect HPOS reference number

G02

Critical

Attachment error.

The incorrect forms, letters, or other attachments are included with the message.

Note: this does not include attachments referencing the incorrect patient.

G03

Critical

Patient identification error.

The incorrect patient is referenced in the message or attachments.

G04

Critical

Message error.

  • Incorrect standard wording
  • Incorrect or irrelevant information
  • Critical information is missing

G06

Non-critical

Minor message error.

  • Administration reference information is missing or incorrect
  • Spelling errors in free text areas
  • Patient name or date of birth keyed incorrectly

Error codes - H status codes - database

Table 7: for process, see Processing Complex Authority Required Listings.

Error codes

Error definition

H01

Non-critical

Database not updated correctly.

Incorrect or omitted:

  • application status - completed, approved, rejected or held
  • application type - initial, first continuing, change etc.
  • comments
  • criteria - test information, re-diagnosis details etc.
  • dates - application, assessment, received, rejected etc.
  • drug name, dosage, quantity, strength or repeats
  • history details
  • patient details
  • prescriber or provider details
  • channel - HPOS or written

Record not created.