Preparing, quality and peer to peer checking of Medicare external mail 111-23101138

Health Service Delivery Division - Quality, Performance & Technical Support

Medicare National Portfolio - Face to Face

Attachment provides instructions on how to set up and use secure printing on a computer.

Secure printing - set up and print

Customer Feedback Tool

Mandatory standards for letters, emails and SMS

Mandatory standards - agency signature blocks

Mandatory standards - mailing and physical addresses (see Recommended thoroughfare abbreviations table)

The Writing Guide

Publishing style guide for letters and electronic messaging

Privacy resources - Australian Privacy Principles Quick Reference Guide

Services Australia Intranet - Australian Privacy Principles -a summary for APP entities

Health Letter Checking Dashboard

Letter Checking SharePoint Tool

Addressing guidelines

Appendix 1 - Correct Addressing Standards

Table 1

Webform

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