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Notification Handler (NOHL) 111-26010010



This page contains a list of the Notification Handler (NOHL) legislative definitions sorted by Section of the Social Security (Administration) Act 1999 (SSAA), a list of SSAA references applicable to of NOHL manual overrides, a list of SSAA references applicable to each of the NOHL rules, a list of graphic examples for NOHL rules and a list of NOHL glossary terms and definitions.

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NOHL legislative definitions

NOHL legislative definitions sorted by Section of the Act

Table 6: This table contains a list of Notification Handler (NOHL) legislative definitions sorted by Section of the Social Security (Administration) Act 1999. Refer to the References page for a link to the act.

Section

Description

NOHL Rule(s)

s78

Rate Increase Determination

1, 2, 7, 8

s79(1)

Rate Reduction Determination

3, 4, 5, 6, 9

s80(1)

Definition of Cancellation or Suspension

3, 4, 5, 6, 9

s80(2)

Definition of Cancellation or Suspension

3, 9

s85

Definition of Restoration

99

s93(g)

Date of Effect of Cancellation

4

s93(h)

Date of Effect of Cancellation

5

s94

Date of Effect of Cancellation

6

s99(g)

Date of Effect of Reduction

4

s99(h)

Date of Effect of Reduction

5

s100

Date of Effect of Reduction

6

s108

Definition of Favourable Determination

1, 2, 7, 8

s109

Date of Effect of Favourable Determination Resulting from Review

22, 23

s110(1)

Date of Effect of Favourable Determination

1, 2, 7, 8

s110(2)

Date of Effect of Favourable Determination

10

s111

Date of Effect of Indexation

1, 2, 7, 8

s117

Definition of Adverse Determination

3, 4, 5, 6, 9

s118(2)

Date of Effect of Reduction

3, 9

s118(5)

Date of Effect of Reduction

10

s123(1)

Continuing effect of grant Determination

1, 2, 7, 8

s123(3)

Continuing effect of rate variation

1, 2, 3, 4, 5, 6, 7, 8, 9, 10

s126(4)

End date for period of Reduction

1, 2, 7, 8

Sections of the Act applicable to manual overrides

NOHL legislative references applicable to manual overrides

Table 7: This table contains a list of Section of the Social Security (Administration) Act 1999 references applicable to of Notification Handler (NOHL) manual overrides. Refer to the References page for a link to the act.

Section

Description

NOHL Rule(s)

s85

Definition of Restoration

99

s90

Benefit transfer except Parenting Payment

99

s91

Benefit transfer – Parenting Payment

99

s95

Cancellation – period reporters

99

s118(3)

Date of Effect of Compensation

99

s118(4)

Date of Effect of Compensation

99

s118(7)

Contravention causing delay in decision

99

s118(8)

Cancellation due to false statement

99

s118(9)

Reduction due to false statement

0

s118(11)

Cancellation subsequent to suspension

99

s120

Date of Effect of Carer Payment

99

Sections of the Act applicable to each NOHL rule

Legislative references applicable to each NOHL rule

Table 8: This table contains a list of Section of the Social Security (Administration) Act 1999 references applicable to each of the Notification Handler (NOHL) rules. Refer to the References page for a link to the act.

Rule(s)

Rule Type

Section

1, 2, 7, 8

Favourable Rules

s108

s78

s110(1)

s111

s123(1)

s123(3)

s126(4)

3

Unfavourable Rules

s117

s79(1)

s118(2)

s123(1)

s123(3)

s126(4)

4

Unfavourable Rules

s117

s79(1)

s93(g)

s99(g)

s123(1)

s123(3)

s126(4)

5

Unfavourable Rules

s117

s79(1)

s93(h)

s99(h)

s123(1)

s123(3)

s126(4)

6

Unfavourable Rules

s117

s79(1)

s94

s100

s123(1)

s123(3)

s126(4)

9

Unfavourable Rules

s117

s79(1)

s118(2)

s123(1)

s123(3)

s126(4)

10

Stimulus / Reporting Rules

s108

s78

s117

s79(1)

s110(2)

s118(5)

s123(1)

s123(3)

NOHL Rule graphics

Rule graphics

Table 9: This table contains a list of graphics examples for different Notification Handling (NOHL) rules.

Rule no.

Description

Graphic

1

Favourable determination, notified in time, event in period which has already been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 1 graphic

2

Favourable determination, notified late, event in period which has already been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 2 graphic

3

Unfavourable determination, notified in time, actioned in same period as DOV, event in period which has already been paid.
(Holiday processing or Advance stripping Rule)

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 3 graphic

4

Unfavourable determination, notified in time, “otherwise actioned in time”, event in period which has already been paid.

(EPSD Rule)

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 4 graphic

5

Unfavourable determination, notified in time, actioned late, event in period which has already been paid
(NPED Rule)

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 5 graphic

6

Unfavourable determination, notified late, event in a period which has already been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 6 graphic

7

Favourable determination, notified in time, event in a period which has not yet been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 7 graphic

8

Favourable determination, notified late, event in a period which has not yet been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 8 graphic

9

Unfavourable determination, event in a period which has not yet been paid.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 9 graphic

15

Favourable determination, notified in time, event in a period which has already been paid and contains earnings changes.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 15 graphic

16

Favourable determination, notified late, event in period which has already been paid and contains earnings changes.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 16 graphic

17

Favourable determination, notified in time, event in a period which has not yet been paid and contains changes in earnings.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 17 graphic

18

Favourable determination, notified late, event in a period which has not yet been paid and contains changes in earnings.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-attachment.pngRule 18 graphic

NOHL Glossary terms index

Index of NOHL Glossary terms

Table 10: This table contains a list of Notification Handler (NOHL) glossary terms. Click on the selected term to jump to a description of the term.

Items

Rules

NOHL glossary terms

Boundary dates, Calculation Points, Change Points, DOA, DOE, DOR, DOV, EPED, EPEDC, EPSD, EPSD of DOR, In time, NP, Primary DOV, Stimulus / Reporting Customer

NOHL Glossary of terms

Glossary of terms and definitions

Table 11: This table contains a list of Notification Handler (NOHL) glossary terms and definitions.

Term

Description

Boundary Dates

Boundary Dates generally are the Entitlement Period End Date (EPED) of the customer’s pay period based on the calculation date and the Entitlement Period End Day Code (EPEDC) current at the calculation date.

Other dates may be added by individual clusters to suit their processing requirements.

Calculation Points

Calculation Points tell you when to strike a rate for a Client.

Change Points

Change Points are set up by summarisation. They tell you when things (typically Circumstance data) have changed.

DOA

Date of Action. The date a change in circumstances, or other re-assessment, is actioned.

This is basically the date on which the activity is assessed.

DOE

Date of Effect. The date on and after which a change applies to a customer's entitlement.

The Date of Effect is derived, based on dates of event and the date of receipt of the information, amongst other things.

DOR

Date of Receipt. The date on which Centrelink finds out about the change.

This really only applies to circumstance changes, not to rules or rates.

DOV

Date of Event. The date the event actually happens. The change may be in circumstances, rules, rates, etc.

For example, the date the child is born, the customer starts work, income is earned, the customer marries, the customer dies, new rates (or thresholds) apply, etc.

See also Primary DOV.

EPED

Entitlement Period End Day. This is the last day in a customer's entitlement period.

Under present operating conditions, it can only be Monday through Friday.

EPEDC

Entitlement Period End Day Code. This is a code which indicates the day on which a customer's entitlement period ends. The values are:

Payday Week

  • M: A
  • T: B
  • W: C
  • T: D
  • F: E
  • M: 2
  • T: 3
  • W: 4
  • T: 5
  • F: 6

EPSD

Entitlement Period Start Day. This is the date of the first day in an entitlement period for a customer.

An entitlement period is generally 14 days.

EPSD of DOR

Entitlement Period Start Day of the Date of Receipt. This is the first day in an entitlement period for which the customer has notified a change in circumstances.

In time

In time relates to the notification period applied to a customer. The notification period is the period of time that a customer has in which to notify Centrelink of a change in their circumstances, and still be considered to have notified in time. The usual notification period is 14 days.

The notification period commences on the day after the day the notifiable event or change of circumstances occurs, or the day after the person becomes aware that the event or change of circumstances is likely to occur.

The notification period ends on the first working day on or after the 14 or 28 day period ends. Weekends and national public holidays are counted as non-working days.

The following are exceptions to this rule:

NP

Notification Period. A customer is given a period of time in which to notify certain events and to have notification deemed to be "in time". The notification period is the period of time from the date of event to the last day on which notification is deemed to be in time.

The length of the Notification Period can vary according to the type of event (births and deaths generally have a longer Notification Period) and the customer's location (overseas and remote customers generally have a longer Notification Period)

Primary DOV

The date on which a Customer notifiable circumstance change (relevant to the cluster), e.g. Accommodation circumstance change has occurred, as opposed to Savings Provision changes.

To be considered a Primary DOV, the circumstance must be provisional in the current activity. Previously confirmed circumstance changes are not considered Primary DOV’s.

The Primary DOV list is populated when the circumstances are summarised.

See also DOV.

Stimulus / Reporting Customer

A customer who is required to lodge a fortnightly or periodic review form (an SU19) to "stimulate" the issue of payment.