Apprentice Connect Australia Providers 010-01030080

Answer: A full-time Australian Apprentice customer may be entitled to ABSTUDY, Austudy or Youth Allowance as an apprentice. Payment is subject to a personal income test and parental income test depending on the customer's circumstances. If the customer is undertaking a part-time apprenticeship, they may be qualified for payment as a job seeker to supplement their wages.

Answer: Australian Apprentices may obtain additional assistance from an Apprentice Connect Australia Provider by applying for a Living Away From Home Allowance (LAFHA). Apprentices need to contact their local Apprentice Connect Australia Provider to check eligibility.

A full-time Australian Apprentice customer may be entitled to ABSTUDY, Austudy or Youth Allowance as an apprentice. Payment is subject to a personal income test and parental income test depending on the customer's circumstances. If the customer is undertaking a part-time apprenticeship, they may be qualified for payment as a job seeker to supplement their wages.

If an apprentice claims a LAFHA payment, the income will preclude them from receiving their income support payment for that period from Centrelink, and vice versa. If the customer is making a new claim the payment may be granted and the income from LAFHA will reduce the customers entitlement to a nil rate for the period the LAFHA applies.

Answer: If the customer is in receipt of income support from Centrelink they may be eligible for Rent Assistance (RA).

Answer: Additional information can be obtained from Fair Work Ombudsman (FWO) in the relevant State/Territory through the Industrial Relations Authority. This phone number is available in Fair Work Ombudsman.

Answer: Assistance may be available. Contact an Apprentice Connect Australia Provider for additional information by going to the Apprenticeships advice and support page.

Answer: The Department of Employment and Workplace Relations has an Indigenous Employment Line available to obtain information on Indigenous Programs.