Negotiating Activity Agreements for Youth Allowance (YA) secondary students with unapproved absences 010-06090020

Full-time student Activity Agreements are designed to reaffirm a student's commitment to full-time study. A YA secondary student who has excess unapproved absences from school, has been suspended for more than 30 days, or has not commenced appropriate studies may be required to enter into a student Activity Agreement.

Customer Compliance Division teams conduct attendance checks for secondary school students each term in the school year. If it is found that a YA student has accrued more than 5 unapproved absences in a term, the Compliance team may arrange for an interview to be booked at the student's local Service Centre.

YA recipients in full-time study may be required to enter a student Activity Agreement in the following circumstances:

• if the customer is a secondary school student and has unapproved absences of more than 5 days per term for the first time
• if the customer has withdrawn from a course before completion and wishes to undertake another course at the same level, (unless there were exceptional circumstances or the course duration is 12 months or less)
• if the customer has previously indicated an intention to commence studies and did not do so

When it is deemed that a student Activity Agreement is required for these students, Service Officers should complete and issue the SY102 (Youth Allowance secondary student - Activity Agreement).The topic on Activity Agreements for Youth Allowance (YA) contains further information and a link to the form.

Note: the SY102 must be opened in the Internet Explorer browser to allow staff to prefill details before printing.

Centrelink systems contain a workflow called 'Student Activity Agreement' which is completed with basic information about a student Activity Agreement. This screen creates a DOC that can be used to:

• add a new student Activity Agreement record
• update an existing student Activity Agreement record
• delete an existing student Activity Agreement record

Note: the system does not trigger any action, have any impact on payments or generate a printed full Activity Agreement. Staff must manually complete and issue the SY102.Once completed and signed, the Activity Agreement should be scanned onto the customer's record.