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Referrals to Course Assessment and Liaison Officers (CALOs) 010-20100142

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Approved courses

National Course Approvals sub-site

Linked transactions

Note: only transactions processed in Process Direct can be linked transactions. A stand-alone referral is required for any transaction not processed in Process Direct.

Item

Description

1

New Claims

  • Youth Allowance (YA) (student)
  • Austudy (student)
  • Pensioner Education Supplement (PES)
  • ABSTUDY
  • Tertiary Access Payment (TAP)

2

Change of Circumstance (CoC)

All CoC processed in Process Direct

3

Claim Reassessment transactions

All claim reassessments processed in Process Direct