Medicare information in a My Health Record 011-04040000

This document outlines Medicare details that can be included in an individual’s My Health Record.

Medicare information in a My Health Record

This covers the below programmes administered by Services Australia:

Medicare and Department of Veterans’ Affairs claims (DVA)
Pharmaceutical Benefits Scheme (PBS) and Repatriation Pharmaceutical Benefits Scheme (RPBS) claims
Australian Immunisation Register (AIR) history
Australian Organ Donor Register (AODR) information

These details come from Services Australia databases. The system uses an individual’s individual healthcare identifier to match to the correct My Health Record.

Individuals can consent to include, or remove, Medicare information from their own record, or their dependant’s. They can do this at any time.

If an individual requests to remove Medicare information from their or their dependant’s record due to separating from a relationship, there are key tasks they should consider to protect their personal information. See Separating Safely - protecting personal details.

How often is Medicare information updated in a My Health Record

New and amended details are uploaded at least once every 24 hours.

The availability of information depends on:

when the individual or the healthcare provider sends the claim or details, and
when Services Australia completes the claim or changes

Release of information and privacy rules

The My Health Record system has similar rules as release of information for Medicare.

The My Health Record system operator handles calls about release of information for My Health Records.

The Resources page contains a link to the Digital Health website.

Operational Information

Medicare information in a My Health Record 011-04040000