Process daily resolution in Australian Immunisation Register (AIR) 011-10100080

From the main menu:

• Select AIR service Officer Portal
• Select Daily Resolution selection list tab

Review records to determine they are for the same person.

• Select SIN to assess
• Possible matches present:
• Identify the correct record and Select
• Select the Review selected match tab (this box highlights when ticked)
• Both records present
• Compare immunisation history by clicking on the action drop down box
• To view the records in more detail click on the eye icon
• Complete an address search in CDMS

Match options are either:

• Merge now, provides the warning and then merges the 2 records, or
• Pair is not a match, gives the ability to either:
• keep as a possible match (useful if further record investigation is required), or
• to remove the possible match from the resolution queue

Note: if the customer has a current restriction, see Merge or match individual records and SIN records in Australian Immunisation Register (AIR).

Log on to AIR Mainframe and:

• key ‘YCUI’
• press [Enter]

The YCUI – Registration Amendment Search screen is displayed.

• key the individual’s:
• Medicare number or surname
• given name
• date of birth
• post code or post code range
• press [Enter]

The YCUA – Amendment Registration screen is displayed.

To check the vaccination history:

• Press [PF14] – VACC HIST]

The YIRD - Episode history-basic screen is displayed.

Select (/) the pended encounter and press either:

• [PF5] - Encounter to amend the date of service
• [PF6] – Antigen to amend/action the antigen or dose details

See also: Pend processing procedure in Process pended claims in Australian Immunisation Register (AIR)

From the main menu:

• select AIR Service Officer Portal
• select Merge Individual (Search) tab

• In the Identifiers field, enter the customer's identifier:
• PIN/SIN ,or
• SIN/SIN
• Select Review

Note: after entering the first customer identifier, select [Enter] to add the second customer identifier to the line below. An error message will display if customer identifiers are not on individual lines.

Review records to determine the records are for the same person.

If the:

• records match, go to Step 4
• records do not match:
• locate correct PIN or SIN
• go to Step 2

To proceed with merge:

• select Merge Now

A warning message displays confirming the merge of the records. If:

• Merge now is selected, a successful message will display with surviving SIN or PIN
• Don’t merge is selected, go to Step 3

Note: if the customer has a current restriction, see Merge or match individual records and SIN records in Australian Immunisation Register (AIR).