Close, terminate or reopen a claim - Medicare Compensation Recovery 011-15040040
Expand allActions available on closed versus terminated claims
Table 1
|
Action |
Closed claim |
Terminated claim |
|
Issue a refusal letter |
Yes |
No |
|
Issue a Z2797 Not notifiable letter |
Yes |
Yes |
|
Issue a letter for incomplete documents |
Yes |
Yes |
|
Update contact details on the claim |
Yes |
Yes |
|
Resend a copy of previously issued correspondence, including with an address change |
Yes |
Yes |
|
Attach a document to the claim |
Yes |
Yes |
|
Record a case note |
Yes |
Yes |
|
Unlink documents |
Yes |
Yes |
|
Send stale cheque correspondence |
Yes |
Yes |