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Australian Immunisation Register (AIR) site functions 011-18052200



Reports available to providers by provider type and code

Table 1

Code

Provider type

Reports available

C

Council

AIR001A, AIR002A, AIR011A, AIR011B, AIR012A, AIR015A, AIR042A, AIR043A

COMM

Commercial

AIR043A

D

State Health Department

AIR001A, AIR002A, AIR002B, AIR003A, AIR004A, AIR005A, AIR011A, AIR011B, AIR012A, AIR015A, AIR016A, AIR018A, AIR042A, AIR043A

E

Primary Health Network

AIR001A, AIR002A, AIR002B, AIR003A, AIR004A, AIR005A, AIR011A, AIR012A, AIR015A, AIR016A, AIR018A, AIR043A

F

Flying Doctor Service

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR043A

G

Medicare Medical Practitioner

AIR001A, AIR002A, AIR010A, AIR011A, AIR011B, AIR021A, AIR042A, AIR043A

K

Nurse Practitioner

AIR001A, AIR002A, AIR011B, AIR021A, AIR042A, AIR043A

L

General Practice

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR042A, AIR043A

M

Midwife

AIR001A, AIR002A, AIR011B, AIR021A, AIR042A, AIR043A

NURIMM

Authorised Nurse Immuniser

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR042A, AIR043A

N

Community Nurse

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR042A, AIR043A

P

Public Hospital

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR012A, AIR015A, AIR042A, AIR043A

R

Private Hospital

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR012A, AIR015A, AIR043A

RESCAF

Residential Care Facility

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR042A, AIR043A

S

Aboriginal Health Service

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR042A, AIR043A

T

Community Health Centre

AIR001A, AIR002A, AIR002B, AIR003A, AIR011A, AIR011B, AIR012A, AIR015A, AIR042A, AIR043A

U

Pharmacy

AIR002B, AIR011B, AIR042A, AIR043A

Z

Public Health Unit

AIR001A, AIR002A, AIR002B, AIR003A, AIR004A, AIR005A, AIR011A, AIR011B, AIR012A, AIR015A, AIR016A, AIR042A, AIR043A

Troubleshooting AIR site user issues, causes and resolution

Table 2

Issue

Possible reason and suggestions

Unable to open page

Vaccination provider to check they are running the latest version of their internet browser. Microsoft Edge is the preferred and supported browser.

If Terms and Conditions have been rejected, contact AIR Local Peer Support (LPS) to resolve with the AIR helpdesk.

Page displays incorrectly

Vaccination provider to check they are running the latest version of their internet browser. Internet Explorer is the preferred and supported browser.

Provider number not recognised

Check that the provider number has been entered correctly. The provider number should be 8 characters, so zeros may need to be inserted at the start of the number, e.g. 001234AA.

Ancillary AIR provider has not accessed for more than 18 months and is end dated

Contact AIR LPS for referral to the AIR helpdesk

Unable to identify individual

Request that vaccination provider clear their cache by deleting all AIR bookmarks, favourites and cookies in their internet browser.

Unable to print page

Vaccination providers to check that they are running the latest version of their internet browser.

Unable to print AIR site reports

To print AIR site reports from the HPOS page providers:

  • select Reports
  • select View tab
  • select Options
  • select Download
  • open the downloaded file to print

AVR indicator screens

AIR site

Contact details

Australian Immunisation Register (AIR)

Provider Digital Access (PRODA)