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Health research mailouts – Medicare 011-22080123

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This document outlines information for Service Officers when receiving calls from customers about correspondence received about health research and how to request to add a customer to the opt-out list.

Request to add customer to opt-out list

Step

Action

1

Customer asks to stop receiving letters to participate in health research + Read more ...

If the customer wishes to be added to the opt-out list to stop receiving letters to participate in health research:

  • Send an email to the Health Research Coordination Team and include:
    • customer’s name
    • customer’s Medicare number