Amend address in the Consumer Directory Maintenance System (CDMS) for Medicare 011-40060050
Contact details
Medicare Consumers Program Support - Medicare Consumers Section - Medicare Branch
Medicare and Aged Care - Local Peer Support (LPS)
Provider Directory System (PDS) and Consumer Directory Maintenance System (CDMS) helpdesk
Effect on updating address types in CDMS
Table 1: this table describes the effect of updating address types.
Effect of address changes in CDMS to other programmes
Table 2: this table details the effect of changing an address in CDMS to other programmes.
Program |
Change in CDMS |
Pharmaceutical Benefits Scheme (PBS) |
When a group address is changed in CDMS, the change is automatically updated in PBS records during overnight processing. |
Australian Immunisation Register (AIR) |
Medicare card number is known:
Note: if advice is received over the phone that an AIR address is incorrect, the AIR Service Officer updates the group address via CDMS - which will then be reflected in AIR after overnight processing. Medicare card number is not known, or the individual does not have a Medicare card number: For Supplementary Identification Number (SIN) records, the merge or match process occurs where the Consumer Directory (the back end of CDMS) is updated with AIR records. See Merge or match individual records and SIN records in Australian Immunisation Register (AIR). For a SIN record, where a registration:
|
Australian Organ Donor Register (AODR) |
AODR processing takes place in CDMS, any address changes are immediately available. |
Compensation Recovery |
When an address is changed in CDMS, it does change the address in the Compensation Case Management System. Note: Compensation Recovery Service Officers follow manual procedures to ensure the compensable person's address is up to date. |
Production Control address
Table 3: this table provides the production control address. Service Officers must not key this address manually. Once the check box in CDMS is ticked the address will pre-populate.
Example |
Production Control address |
Address |
PO Box 1001 Note: Service Officers do not manually key this address. Once the check box is selected in CDMS, the address pre-populates. |
Address conflicts and referring to abbreviations
A Service Officer may need to refer to these abbreviations when there is an address conflict in CDMS and there is a need to override/manually enter an address. Also, staff who are processing claims via mainframe and updating address details in the same system.
Flat and unit type CDMS abbreviations
A to Z abbreviations for housing types
Table 4: this table describes housing type abbreviations in CDMS. Note: to find applicable information, search using 'Ctrl F'.
Floor and level type CDMS abbreviations
A to Z abbreviations for floor and level types
Table 5: this table describes floor and level type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.
Postal delivery type CDMS abbreviations
A to Z abbreviations for postal delivery types
Table 6: this table describes postal delivery type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.
State and territory CDMS abbreviations
State and territory - A to Z
Table 7: this table describes state and territory CDMS abbreviations.
Street suffix type CDMS abbreviations
Street suffix types - A to Z
Table 8: this table describes street suffix type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.
Street type CDMS abbreviations A to C
Street types - A to C
Table 9: this table describes street type CDMS abbreviations A to C. Note: to find applicable information, search using 'Ctrl F'.
Street type CDMS abbreviations D to K
Street types - D to K
Table 10: this table describes street type CDMS abbreviations D to K. Note: to find applicable information, search using 'Ctrl F'.
Street type CDMS abbreviations L to R
Street types - L to R
Table 11: this table describes street type CDMS abbreviations L to R. Note: to find applicable information, search using 'Ctrl F'.
Street type CDMS abbreviations S to Y
Street type - S to Y
Table 12: this table describes street type CDMS abbreviations S to Y. Note: to find applicable information, search using 'Ctrl F'.
External websites
For a complete list of street abbreviations and further information, see the Barcoding Hints and Tips Guide on the Australia Post website.