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Amend address in the Consumer Directory Maintenance System (CDMS) for Medicare 011-40060050



Contact details

Medicare Consumers Program Support - Medicare Consumers Section - Medicare Branch

Medicare and Aged Care - Local Peer Support (LPS)

Provider Directory System (PDS) and Consumer Directory Maintenance System (CDMS) helpdesk

Services Australia website

Effect on updating address types in CDMS

Table 1: this table describes the effect of updating address types.

Address type

Level

Effect on updating

Mailing address

Group

Changes personal mailing address for all members on card.

Customer mailing address

Personal

Does not change mailing address at group level or customer residential address.

Customer residential address

Does not change either the customer mailing address or group address to change.

Note: to change all residential addresses on card, select the tick box against 'Change for all' under the address field.

Effect of address changes in CDMS to other programmes

Table 2: this table details the effect of changing an address in CDMS to other programmes.

Program

Change in CDMS

Pharmaceutical Benefits Scheme (PBS)

When a group address is changed in CDMS, the change is automatically updated in PBS records during overnight processing.

Australian Immunisation Register (AIR)

Medicare card number is known:

  • When a customer residential or mailing address is changed in CDMS, there is no effect on Australian Immunisation Register (AIR) records for Personal Identification Number (PIN) records
  • When a group address is changed in CDMS, the change is automatically updated in AIR records for PIN records during overnight processing

Note: if advice is received over the phone that an AIR address is incorrect, the AIR Service Officer updates the group address via CDMS - which will then be reflected in AIR after overnight processing.

Medicare card number is not known, or the individual does not have a Medicare card number:

For Supplementary Identification Number (SIN) records, the merge or match process occurs where the Consumer Directory (the back end of CDMS) is updated with AIR records. See Merge or match individual records and SIN records in Australian Immunisation Register (AIR).

For a SIN record, where a registration:

  • does not exist in the Consumer Directory (CD), an automatic weekly process causes the CD to be updated with AIR details
  • exists in the CD, address updates are passed from AIR to the CD within five minutes of the AIR update

Australian Organ Donor Register (AODR)

AODR processing takes place in CDMS, any address changes are immediately available.

Compensation Recovery

When an address is changed in CDMS, it does change the address in the Compensation Case Management System.

Note: Compensation Recovery Service Officers follow manual procedures to ensure the compensable person's address is up to date.

Production Control address

Table 3: this table provides the production control address. Service Officers must not key this address manually. Once the check box in CDMS is ticked the address will pre-populate.

Example

Production Control address

Address

PO Box 1001
Tuggeranong DC ACT 2901

Note: Service Officers do not manually key this address. Once the check box is selected in CDMS, the address pre-populates.

Address conflicts and referring to abbreviations

A Service Officer may need to refer to these abbreviations when there is an address conflict in CDMS and there is a need to override/manually enter an address. Also, staff who are processing claims via mainframe and updating address details in the same system.

Flat and unit type CDMS abbreviations

A to Z abbreviations for housing types

Table 4: this table describes housing type abbreviations in CDMS. Note: to find applicable information, search using 'Ctrl F'.

Flat or unit type

Abbreviation

APART, APARTMENT, APPART, APPARTMENT, APPT, APRT, APTS

APT

CARAVAN

C VAN

CABIN

CABIN

CLUSTER

CLUSTER

CTGE, COTTAGE

CTGE

DUPLEX

DUP

DWELLING

DWELLING

FLAT, FLT

F

FREE BAG

FB

FACTORY, FACTORY AREA, FACTORY UNIT

FY

HOSTEL UNIT

HOSTEL UNIT

HOUSE

HSE

HUT

HUT

KIOSK

KIOSK

MARINE BERTH

MB

MAISONETTE

MSNT

OFFICE

OFF

PENTHOUSE

PTHS

RESIDENCE

RES

ROOM

RM

STE, SUITE

SE

SHED

SHED

SH, SHOP, SHPO, SHP

SH

SITE

SITE

STALL

SL

STORE ROOM

STORE

STUDIO

STU

TENANCY, TENNANCY, TENANT

TENANT

T / H, TN HSE, TNW HSE, TOWN HOUSE, TOWN HSE, TWNHSE

TNHS

UN, UNIT

U

Floor and level type CDMS abbreviations

A to Z abbreviations for floor and level types

Table 5: this table describes floor and level type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.

Floor or level type

Abbreviation

BASEMENT

B

FLOOR, FLR

FL

FRONT FLAT

FRONT FLAT

GROUND FLOOR, GROUND LEVEL

G

GARAGE

GARAGE

LEV, LEVEL, LEVLL, LVL

L

LOWER GROUND FLOOR

LG

LOT A, LOT B, LOT C, LOT D

LOT

MEZZANINE, MEZZANINE FLOOR

M

PART

PART

REAR FLAT, REAR OF

REAR

TOP FLAT, TOP FLR

TOP FLOOR

UPPER GROUND FLOOR

UG

UPPER LEVEL

UPPER LEVEL

UPSTAIRS FLAT

UPSTAIRS FLAT

Postal delivery type CDMS abbreviations

A to Z abbreviations for postal delivery types

Table 6: this table describes postal delivery type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.

Postal delivery

Abbreviation

CARE OF POST OFFICE, POSTE RESTANTE

CARE PO

CB

CB

COMMUNITY MAIL AGENT

CMA

COMMUNITY MAIL BAG

CMB

COMMUNITY POSTAL AGENT

CPA

DX

DX

FARM

FARM

G P O, G P O BOX, GENERAL POST OFFICE BOX, GPO, GPO BPOX

GPO BOX

L B, LCK BG, LOCKED MAIL, LOCKED MAIL BAG, LOCKED MAIL BAG SERVICE

LOCKED BAG

MAIL CENTRE, MAIL CENTRE BOX, MAIL CNT

M/C

MAIL BAG

MB

M R, MAIL ROUTE

MR

M S, M.S., M/S, MAIL SER, MAIL SERV, MAIL SERVICE, MAIL SRVICE, MAIL/SER, ML SERV

MS

M S F, MAIL SERVICE FACILITY

MSF

P/BX, PRIVATE BOX, PTE BOX

P/BX

BOX, P O BIOX, P O BOPX, P O BOX, P O NBOX, P O OBOX, PO, PO BNOX, PO BOIX, PO BOXZ, POB, POBOX, POST OFFICE BOX

PO BOX

BAG, P B, P BAG, P M B, PB, PMB, PRIV BAG, PRIVATE BAG, PRIVATE MAIL BAG, PRIVATE MAIL BAG SERVICE, PRIVATE BAG, PVTE BAG

PRIVATE BAG

PRIVATE SERVICE

PRIVATE SERVICE

P S, PO SERVICE, POST SER, POSTAL SERV, POSTAL SERVICE

P S

PSF

PSF

R D, RURAL DELIVERY

RD

R M, R M B, R.M.B., ROADSIDE MAIL BAG, ROADSIDE MAIL BOX

RMB

R M S, R S M, ROADSIDE MAIL SERVICE, RSM, RSM BOX

RMS

R S D, ROAD DELIVERY, ROAD SIDE DELIVERY

RSD

State and territory CDMS abbreviations

State and territory - A to Z

Table 7: this table describes state and territory CDMS abbreviations.

State/territory

Abbreviation

Australian Antarctic Territory

AAT

Australian Capital Territory

ACT

New South Wales

NSW

Northern Territory

NT

Queensland

QLD

South Australia

SA

Tasmania

TAS

Victoria

VIC

Western Australia

WA

Street suffix type CDMS abbreviations

Street suffix types - A to Z

Table 8: this table describes street suffix type CDMS abbreviations. Note: to find applicable information, search using 'Ctrl F'.

Postal delivery type

Abbreviation

CENTRAL, CNTRL

CN

EAST

E

EXTENSION

EX

LOWER, LWR

LR

NORTH, NRTH, NTH

N

N E, NORTH EAST

NE

N W, NORTH WEST

NW

SOUTH, STH

S

S E, SOUTH EAST

SE

S W, SOUTH WEST

SW

UPPER, UPPR, UPR

UP

WEST, WST

W

Street type CDMS abbreviations A to C

Street types - A to C

Table 9: this table describes street type CDMS abbreviations A to C. Note: to find applicable information, search using 'Ctrl F'.

Street type

Abbreviation

ACCESS

ACCS

AL, ALLEY

ALLY

ALLEYWAY

ALWY

AMBLE

AMBL

ANCHORAGE

ANCG

APPROACH

APP

ARCADE

ARC

ARCHERY

ARC

ARTERY

ART

AST

AST

AAVE, ABE, AV, AVANUE, AVBE, AVANEU, AVENNE, AVENT, AVENUE, AVENUEAB, AVENUET, AVUNUE

AVE

BASIN

BASIN

BEACH

BCH

BRIDGE

BDGE

BROADWAY

BDWY

BEND, BND

BEND

BLOCK

BLK

BRAE

BRAE

BR, BRACE

BRCE

BRAKE

BRK

BROW

BROW

BLD, BLDE, BLV, BLVD, BLVDE, BLVED, BOULAVARD, BOULAVARDE, BOULEVARD, BOULEVARDE, BOULIVADE, BOULD, BV, BE, BVLD

BVD

BYPASS

BYPA

BWAY, BYWAY

BYWY

CAUSEWAY

CAUS

CIRCT, CIRCUIT, CIRT, CRCT, CURCUIT

CCT

CUL-DE-SAC

CDS

CHASE

CH

CIRC, CIRCLE, CLE, CRCLE

CIR

CLOSE

CL

COLONNADE

CLDE

CIRCLET

CLT

COMMON

CMMN

CNR OF, CORNER, CORNER OF

CNR

CENTREWAY

CNWY

CONCOURSE

CON

COVE

COVE

CROSSWAY

COWY

COPSE

CPS

CIRCUS

CRCS

CROSSROAD

CRD

CRESENT, CESENT, CR, CRE, CRESC, CRESCENT, CRESCN, CRESENT, CRESNT, CRESRS, CRS

CRES

CROSSING

CRSG

CROSS

CRSS

CREST

CRST

CORSO

CSO

COURT, CRT

CT

CENTRE

CTR

CUTTING

CTTG

COURTYARD

CTYD

CRUISEWAY

CUWY

Street type CDMS abbreviations D to K

Street types - D to K

Table 10: this table describes street type CDMS abbreviations D to K. Note: to find applicable information, search using 'Ctrl F'.

Street type

Abbreviation

DALE

DALE

DELL

DELL

DEVIATION

DEVN

DIP

DIP

DCE, DRIV, DRIVE, DRIVWE, DRS, DRV, DRVE, DT, DV, DVE, DVEE, EDVE

DR

DRIVEWAY

DRWY

DISTRIBUTOR

DSTR

EDGE

EDGE

ELBOW

ELB

END

END

ENTRANCE

ENT

EPL, ESLANADE, ESPANADE, ESPLANADE, ESPLD

ESP

ESTATE

EST

EXPRESSWAY

EXP

EXTENSION

EXTN

FAIRWAY

FAWY

FIRETRAIL

FITR

FLAT

FLAT

FOLLOW

FOLW

FORMATION

FORM

FRONT

FRNT

FRONTAGE

FRTG

FORESHORE

FSHR

FIRE TRACK

FTRK

FOOTWAY

FTWY

FREEWAY

FWY

GAP

GAP

GARDEN

GDN

GARDENS, GRDNS

GDNS

GLADE

GLD

GL, GLEN, GLN

GLEN

GULLY

GLY

GOOSEWALK

GOOSEWALK

GROVE, GRV, GRVE, GVE

GR

GRANGE

GRA

GREEN

GRN

GROUND

GRND

GATE

GTE

GATES

GTES

HILL

HILL

HIGHROAD

HRD

HEIGHTS

HTS

H WAY, H/WAY, HGHWY, HGWY, HIGHWAY, HIHWAY, HWAY

HWY

INTERCHANGE

INTG

INTERSECTION

INTN

ISLAND

ISLAND

JN, JNCT, JNCTN, JUNCT, JUNCTION

JNC

KEY

KEY

Street type CDMS abbreviations L to R

Street types - L to R

Table 11: this table describes street type CDMS abbreviations L to R. Note: to find applicable information, search using 'Ctrl F'.

Street type

Abbreviation

LA, LANE, LN, LNE

LANE

LANDING

LDG

LEES

LEES

LINE

LINE

LINK

LINK

LOOKOUT

LKT

LANEWAY

LNWY

LOOP

LOOP

LITTLE

LT

LOWER

LWR

MALL

MALL

MEADOWLANDS

MEADOWLANDS

MEW

MEW

MEWS

MEWS

MEANDER

MNDR

MOUNT

MT

MOTORWAY

MWY

NOOK

NOOK

OUTLOOK

OTLK

PARK

PARK

PART

PART

PASS

PASS

PATH

PATH

PARADE, PD, PDEADE, PLDE, PR, PRD, PRDE

PDE

PATHWAY

PHWY

PIAZZA

PIAZ

PARKLANDS

PKLD

POCKET

PKT

PARKWAY, PRKWAY, PWY

PKWY

PLACE, PCE, PLACE, PLACEE, PLC, PLCE

PL

PLATEAU

PLAT

PLAZA

PLZA

POINT

PNT

PORT

PORT

PRM, PROMENADE

PROM

QUADRANGLE

QDGL

QUADRANT

QDRT

QUAD

QUAD

QUARTERDECK

QUARTERDECK

QUAY

QY

QUAYS

QYS

RAMPART

RAMPART

REACH

RCH

RAOD, RDS, ROAD, ROADS, RS

RD

RGE, RIDGE

RDGE

ROADSIDE

RDSD

ROADWAY

RDWY

RESERVE

RES

REST

REST

RETREAT

RETREAT

RIDGEWAY

RGWY

RIDE

RIDE

RING

RING

RISE

RISE

RAMBLE

RMBL

ROUND

RND

RONDE

RNDE

RANGE

RNGE

ROW, ROWE

ROW

RIGHT OF WAY

ROWY

ROSEBOWL

RSBL

ROUTE

RTE

RETREAT

RTT

ROTARY

RTY

RUE

RUE

RUN

RUN

RIVER

RVR

RIVIERA

RVRA

RIVERWAY

RVWY

Street type CDMS abbreviations S to Y

Street type - S to Y

Table 12: this table describes street type CDMS abbreviations S to Y. Note: to find applicable information, search using 'Ctrl F'.

Street type

Abbreviations

SUBWAY

SBWY

SIDING

SDNG

STATE HIGHWAY

SHWY

SLOPE

SLPE

SOUND

SND

SPUR

SPUR

SQU, SQUARE

SQ

SCT, SR, SREET, SRT, STD, STERET, STR, STREEDT, STREET, STREETS, STREETT, STRET, STRETT, STRRET, STRT, STS, SY

ST

STEPS

STPS

STRAND

STRA

STRIP

STRP

STAIRS

STRS

SERVICE WAY

SWY

TARN

TARN

RTCE, TERR, TERRAC, TERRACE, TERRACES, TRC, TRCE

TCE

THOROUGHFARE

THOR

TRUNKWAY

TKWY

TOLLWAY

TLWY

TOP

TOP

TOR

TOR

TRADESWAY

TRADESWAY

TRIANGLE

TRI

TR, TRACK

TRK

TRAIL

TRL

TRAILER

TRLR

TURN

TURN

TOWERS

TWRS

UNDERPASS

UPAS

UPPER

UPR

VALE

VALE

VIADUCT

VDCT

VEINWAY

VEINWAY

VIEW

VIEW

VILLAS

VLLS

VISTA

VSTA

VILLA

VILLA

WADE

WADE

WALK, WK

WALK

WAY, WY

WAY

WHARF

WHRF

WALKWAY

WKWY

WYND

WYND

YARD

YARD

External websites

For a complete list of street abbreviations and further information, see the Barcoding Hints and Tips Guide on the Australia Post website.