Process Fact of Death Data (FODD) in the Consumer Directory Maintenance System (CDMS) for Medicare 011-40060080

On the CDMS home page, select Fact of Death Processing link. The Fact of Death Summary screen displays.

Select the State or Territory for processing.

Result:

• the State Summary page displays, with the name of the State or Territory in the screen name, for example, New South Wales Summary screen
• the screen displays alphabetical groupings by surname, (for example, O-S for Smith) showing the number of records for previously unresolved and currently unresolved records

Select the alphabetical surname group that contains the records that require processing.

• Select Current for records from the current month
• Select Previous for records from previous months

Result: the Fact of Death Data (FODD) Record screen displays with the first available FODD record for processing and a list of possible matches from the Consumer Directory.

Match a FODD record to a customer

Mark a FODD record as unmatchable

Bypass a FODD record

Access the FODD Record screen. See: Access FODD records table.

To display details of the customer, select Consumer Details.

The Consumer Details screen displays.

• Match to link the customer with the Fact of Death record, then go to Step 4
• Return to return to the FODD Record screen

In Matched Consumers:

• select the customer that matches with the Fact of Death record
• select Match

The Confirm FODD Record - Match screen displays.

• to amend the group contact name, overtype the name in the Contact Name field
• if the group contact is deceased, select Est of. The contact name is amended with EST OF

An information message displays advising of the EST OF amendment, and reminding the Service Officer to enter a date of death for the person. Select OK to acknowledge the message.

• Change to change the details, go to Step 2
• Update to confirm the details

The system updates the record with the amended details and displays either:

• Fact of Death Record screen, if more records are to be processed
• State Summary screen, when no records are to be processed

Access the FODD Record screen, see Access FODD records table.

In Matched Consumers:

• select No Match to indicate none of the consumer records match the Fact of Death record

The Confirm FODD Record - No Match screen displays.

• Change to change the details, go to Step 2
• Update to confirm the details

The system updates the record with the amended details and displays either:

• Fact of Death Record screen, if more records are to be processed
• State Summary screen, when no records are to be processed

Access the FODD Record screen, see Access FODD records table.

In Matched Consumers, select Next Record to skip the Fact of Death record.

The system displays the next Fact of Death record with possible matches for processing.