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Printed receipts confirming payment of Medicare benefit 011-43010170

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This page contains information on how to print an office receipt. The office receipt must be printed and the claimant or authorised person must sign this receipt.

Printing an office receipt for confirmation of payment

This table describes the steps for printing receipts to confirm a Medicare payment/s.

Expand table

Step

Action

1

Process claim

Process claim to determine the Medicare payment.

Also see: Claims processing in Medicare.

2

Prepare to print

Select:

  • first select P to PAY, then
  • CTRL ALT P, then
  • CTRL P

3

Claimant or authorised person to sign

Before the customer signs the receipt, the Service Officer must circle the bank account details on the receipt and have the customer confirm that these bank details are correct:

  • claimant or authorised person must sign the office receipt
  • attach signed copy to account and include in daily batch work.

4

Customer copy of receipt

Provide copy to claimant or authorised person for their records.

Customer does not want a receipt

If claimant or authorised person does not want a copy of the customer receipt, the office receipt must be printed and the claimant or authorised person must sign the office receipt.