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Medicare benefit not received (EFT dispute) 011-43120010



Contact details

Assessing and Benefits

Child Support

Medicare and Aged Care - Local Peer Support (LPS)

Debt and Compensation Program (DCP) Branch and Payment Assurance Operations (PAO) contacts > Medicare Debt Recovery

Treasury Helpdesk (within the Financial Services team)

Forms

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Note: use 'Save As' workaround to download/use attachment.

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngMedicare EFT dispute form

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngReport Suspected Fraud and Corruption form

\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngPP040 - Customer enquiry form

Email template

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngCancellation of Debt Recovery Template

Bank Reconciliation Electronic Funds Transfer Enquiry (BREFTE) Return (RETN) codes

This table contains a list of BREFTE RETN codes and descriptions.

BREFTE rejection code

Abbreviation code

Description

1

INV BSB

Invalid BSB number

2

PDC CANC

Form PD-C Cancelled

3

ACCT CLSD

Account Closed

4

DEC EST

Customer deceased

5

NAAB

No account at branch

6

RTC

Refer to customer

7

NO PD-C

No form PD-C held

8

NO AUTH

No authority held for amount of holding

9

INV ACC

Incorrect account number

Screenshots

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\\INTERNAL.DEPT.LOCAL\Shared\NAT\SERDELEXCEL\WORKPRODIMP\Operation Blueprint Migration\RDT Release Icons\32w\icon-hidden-attachment.pngBREFTE-BRNA screenshot example