Medicare benefit not received (EFT dispute) 011-43120010
Contact details
Assessing and Benefits
Child Support
Medicare and Aged Care - Local Peer Support (LPS)
Debt and Compensation Program (DCP) Branch and Payment Assurance Operations (PAO) contacts > Medicare Debt Recovery
Treasury Helpdesk (within the Financial Services team)
Forms
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Medicare EFT dispute form
Report Suspected Fraud and Corruption form
PP040 - Customer enquiry form
Email template
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Cancellation of Debt Recovery Template
Bank Reconciliation Electronic Funds Transfer Enquiry (BREFTE) Return (RETN) codes
This table contains a list of BREFTE RETN codes and descriptions.
BREFTE rejection code |
Abbreviation code |
Description |
1 |
INV BSB |
Invalid BSB number |
2 |
PDC CANC |
Form PD-C Cancelled |
3 |
ACCT CLSD |
Account Closed |
4 |
DEC EST |
Customer deceased |
5 |
NAAB |
No account at branch |
6 |
RTC |
Refer to customer |
7 |
NO PD-C |
No form PD-C held |
8 |
NO AUTH |
No authority held for amount of holding |
9 |
INV ACC |
Incorrect account number |