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Coding specialist portability assessments for Centrelink International Services (CIS) staff 061-17101900



Examples – approval codes

Portability approval codes

This table contains a list of all portability reasons and the extended reasons required for some approvals, a portability reason is optional coding. It is not required for all payment types. Note: the Code NZL was used to show a customer was intending to remain in New Zealand long-term. The codes NZL and N50 have been end dated with effect 30 June 2017 and cannot be used after that date.

Portability Reason

Reason

Further detail

AFC

Acute Family Crisis

Note: for departures on or after 1 January 2015, DSP customers with an “Approved Reason” of AFC, HUM, or MED are portable for a maximum of 28 days and this portability period can be combined with customer’s available “general” portability. This combined portability period cannot be greater than 56 days.

A01: Visiting critically ill family member

A02: Visiting hospitalised seriously ill family member

A03: Death of a family member

A04: Life threatening situation facing a family member

A05: Policy Workaround

AFR

Acute Family Crisis Rejected

HUM

Humanitarian reasons

H01: Involvement in custody proceedings

H02: Relating to adoption of child

H03: Involvement in legal proceedings

H04: Australian Paralympic Team Member

H05: Australian Government Approved memorial Services

H06: Policy Workaround

HUR

Humanitarian Rejected

EXT

Extension at Delegates discretion

Note: Discretionary extensions (EXT) and rejections of (AFR, EXR, HUR, MER) and reason codes AFC, HUM, MED, MIL, NWC, and NZL can only be input by approved CIS delegates.

E01: Serious accident: customer or family member

E02: Illness: customer or family member

E03: Hospitalisation: customer or family member

E04: Death of a family member

E05: Custody proceedings

E06: Criminal proceedings

E07: Robbery/Serious crime: Customer or family member

E08: Natural Disaster

E09: Political or social unrest

E10: Industrial action

E11: War

E12: MTOP: customer

E13: MTOP: carer of recipient

E14: ADF deployment

E15: AFP deployment

E16: Policy workaround

EXR

Extension rejected by delegate

MED

Medical Treatment Outside Australia

This is approved portability. Not to be confused with extension reason of MTOP

MER

Medical Treatment Rejected

MIL

Australian Defence Force Reserves Training

OFS

Overseas Full Time Study

HOL

Holiday between semester breaks

NWC

Indefinite portability: no work capacity

Note: indefinite portability reason code NWC is valid only for eligible customers. The End date for this code can be updated manually only by approved CIS delegates. Automated processing will input an end date when associated circumstance details change on the Pension Disability Information (PDI) screen or the Medical Conditions Details (MC) screen.

OTH

Other reasons

RSC

Respite care

Contact details

Centrelink International Services (CIS) - contact details for customers

Centrelink International Services (CIS) - contact details for staff

International and DVA Programmes - Policy Contacts

Services Australia Website links