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Change of address for Carer Payment (CP) and Carer Allowance (CA) 009-03070020

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This is a Family and Domestic Violence Interaction Point. If the customer is with another person, on speaker phone, or already identified with family and domestic violence concerns, continue with the current business conversation. Otherwise, go to the Family and domestic violence procedure to conduct the risk identification and referral process.

Add the course number to the Search field in the Learning Portal (LMS) in ESSentials:

  • CLK01172 - Carer Allowance (child)
  • CLK01173 - Carer Payment (child)
  • CLK00511 - Carer Payment (child) Quals
  • CLK01318 - Carer Payment (adult)
  • CLK00508 - Carer Payment (adult) Qualifications Test
  • CLK00470 - Carer Allowance (child) Qualifications Test
  • CLK01317 - Carer Allowance (adult)
  • CLK00415 - Carer Allowance (adult) Qualifications Test
  • CLK00477 - Carer Payment & Carer Allowance - Child
  • CLK00271 - Carer Awareness
  • CLK01228 - CP and CA - changes in address