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Restoration of Carer Allowance (CA) 009-03110040



Forms

Medical Certificate for Carer Payment (for a child under 16 years) Extension and Reclaim of Episodic Care/Extension of Short Term Care (SA395)

Carer Allowance Medical Report (for a child under 16 years (SA333TDR)

Carer Payment and/or Carer Allowance - Medical Report (for a person 16 years or over) (SA332A)

Review of care provided - Carer Payment and/or Carer Allowance - Caring for a person 16 years or over (SA010)

ICT Service Desk referrals

Go to mySupport

  • search using key words, error message or application name and select the relevant form
  • complete and Submit the required form taking note of any receipt or reference code produced

Scenario - restoring CA

Item

Description

1

Before restoring CA for the carer:

  • for returned mail - address unknown, update the address
  • confirm and update bank details if a direct credit is returned
  • reschedule an unattended interview. Do not restore CA until the carer attends an interview
  • make sure carer returns:
    • all review forms
    • medical reports, and/or
    • Care Needs Assessment forms