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Using ADEX to explain a system generated debt 107-03020020

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This document outlines how to use Debt Explanation (ADEX).

ADEX

Use ADEX:

  • to explain undetermined debts wherever possible
  • for any positive or negative retrospective adjustment to the customer's payments
  • as calculation documentation for system generated debts, if the debts raised match the estimated amount

Audit trail requirements are met and no further action is needed if all information relating to the debt is obtained within:

  • the DOC, and
  • ADEX screen storage

ADEX Scheduler

The ADEX Scheduler:

  • provides a simple fortnightly breakup of an employment income reassessment
  • gathers information from ADEX and the Centrelink system to construct a debt schedule that is provided to the Director of Public Prosecutions (DPP) for prosecution referrals

Staff required to explain debt calculations or prepare cases for review/appeal may also find the tool useful.

The Resources page contains a table of Related Activities examples and links to mySupport and the Calculators and Tools homepage.

Using the MultiCal debt calculator

Earnings Apportionment Tool (EAT)