Eligibility for Skills for Education and Employment (SEE) 001-02090010

To be eligible for a referral to SEE, a customer must be:

• 15 years or more
• deemed suitable for training, without any barriers that would prevent successful participation, and
• are either:
• an Australian citizen, or
• a permanent resident, or
• have working rights in Australia

Customers are not eligible to be referred to SEE when they do not hold an eligible visa.

From 1 July 2024, there are changes to eligibility that are not applied in the Services Australia system. Some customers who are now eligible cannot be referred by Services Australia.

The Process page contains more details about customers affected by the system limitations, and what they need to do to get a referral to SEE.

When eligibility is established, and the customer has started in SEE, any further change in eligibility will not prevent the customer from continuing and completing training that has already started.

Customers cannot participate in Adult Migrant English Program (AMEP) and SEE at the same time.

Service Officers must ensure the customer's eligibility for AMEP is tested:

• when assessing a customer's English language and literacy skills as part of the Job Seeker Snapshot, and
• before considering a referral to other literacy or numeracy programs, including SEE

Service Officers must record this advice in a DOC.

AMEP focuses on delivering English language training to eligible migrants and humanitarian refugees to help with their settlement in Australia.

SEE training:

• is available to any customer with low language, literacy, numeracy or digital skills, and
• can be delivered as part of a Vocational Education and Training (VET) course

A customer who is eligible for both SEE and AMEP can be referred to SEE while participating in AMEP. However, it is the customer's choice whether they continue in AMEP or move to SEE. If they choose to move into SEE, the customer is exited from AMEP automatically. It is preferred that a customer meets their basic English language goals in AMEP, before they move to SEE. This will ensure they are not at a language disadvantage in SEE.