Processing Payment Reconciliation (PAYREC) DOCs 103-21041532
Expand allmySupport
Below is a list of mySupport forms that are to be used for reporting issues to the Centrelink Payment Support Team (CPST).
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mySupport form |
When to use this form |
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To report issues relating to payments and concessions for ageing customers. |
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To report issues related to payments and concessions for health, disability and caring. |
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Support when assisting customers in a crisis or an emergency |
To report issues related to payments for crises and emergencies for example Australian Government Disaster Recovery Payment (AGDRP), Crisis Payment, Special Benefit (SpB) etc. |
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To report issues relating to student payments and concessions. |
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To report issues relating to payments and concessions for parents and families with children. |
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To report issues relating to payments and concessions for Jobseekers. |