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Centrelink deductions used to collect child support debts 277-04070000



This document explains details about Centrelink deductions, how they are automatically/manually applied, how they are ended and when they are no longer appropriate. This document also includes details on how to action Centrelink deduction related intrays and provides solutions to commonly encountered issues.

Child Support can request Centrelink deduct and forward money from a customer's Centrelink pension, benefit or Parental Leave Payment (PLP) to pay a child support debt.

Centrelink deductions:

  • are an efficient way to collect child support from customers and serves both as:
    • an enforcement avenue, and
    • a convenient way for customers to pay child support
  • save the time and expense of some alternative methods of payment

Centrelink deductions commence automatically for customers who are payers with a child support debt where they meet certain requirements. There is also a manual process to commence Centrelink deductions.

Agreements between Child Support customers

Basic Values

Centrelink - Child Support information exchange

Child Support estimates (Post 1 July 2010)

Child support overpayments and other payee debt

Contact with Child Support customers

Court varied assessments (CVA) including lump sum orders

Customer location (Tracing)

Debt repayment

Documenting Child Support information

Employer Withholdings (linking) for Child Support customers

Income processing for Child Support customers

Income Support Payment (ISP) concession for Centrelink deductions

Non-agency payment (NAP)

Recovering a Child Support debt from a Family Tax Benefit (FTB)

Stage 1 – low-income non-enforcement (LINE) period

Stage 1 – variations

Technical support in Child support

Terminating events (Stage 2)

Centrelink Deductions Cuba Process Help

Intray management Cuba Process Help

Letters Cuba Process Help

Payment arrangements Cuba Process Help

Client Benefits Window Help

Client Profile Window Help

Customer Window Help

External Information Window Help

Individual Customer Details Window Help

Payment Arrangement - Client Window Help

Payment Options Window Help

Recovery Conditions Window Help