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Relocation Scholarship (RS) payment and coding 010-07030010




Forms

Verification of Campus form (SY101)

Online forms

Relocation Scholarship rate workflow

A linked attachment is availableRelocation Scholarship rate workflow

Student Regional Area Search tool

Student Regional Area Search tool

Latitude and longitude task card

A linked attachment is availableLatitude and longitude task card

RS automatic payment conditions

Table 1: lists the screens and conditions for automatic RS payment.

Screen

Payment condition

Higher Education Scholarship Summary (HESS)

Do not pay RS if receiving:

  • a Commonwealth Accommodation Scholarship (CAS) see Commonwealth Scholarships if ceased
  • an RS from Department of Veterans' Affairs (DVA) in relation to the same period

Customer study/Education course details (EDC)

RS is payable only where:

  • course level is MST, HGA, HGB, TGA, TGB, SSN, TSC, DOC (ABSTUDY only) or UPC (ABSTUDY only), and
  • provider type on CODES screen is U (university), Q (higher education TAFEs) or H (higher education private providers). Note: the CODES screen can only be accessed through Customer First/Customer Record on the Education Institution Summary

Independent/Homeless/Away From Home Details (NIH)

RS is payable only where Action (Act) is coded:

  • AFH
  • HOM with Start/Reject Reason HDH, HNH, HOE, HSR or HUR, or
  • IND with Start/Reject Reason of PCC, PCH, PCM, POR, PPG, PRE, PSF, PSN or PSU

Accommodation History (ACS)

Do not pay RS if Sharer status is LWP or RCO.

Regional Location Details (RLD)

RS is payable where the RS family home is in Australia and classified as a non-major city area (inner regional, outer regional, remote, or very remote).

If the RS family home is in a major city area, RS is payable only where verification provided confirms study in a non-major city location or overseas and Campus Verification is recorded as CLV (campus location verified).


Rate determination examples

Table 2

Scenario

Considerations and outcomes

Emily - first year student

  • Starts the first year of an approved scholarship course
  • Is required to live away from home to study
  • Has never received RS or an RS precluding payment
  • Has no previous RS qualifying years

Emily meets the requirements for the higher rate because Emily has no previous RS qualifying years and has not previously received RS or an RS precluding payment.

Outcome: Emily receives the higher rate of RS.

Luke - third year student from a regional area

  • Is commencing the third calendar year of study
  • Has 2 previous RS qualifying years
  • Has a family home in an outer regional area
  • Has not previously received the regional rate more than twice

Luke meets the requirements for the regional rate because Luke has no more than 2 previous RS qualifying years and Luke's RS family home is in a non-major city (inner regional, outer regional, remote, or very remote) area.

Outcome: Luke receives the regional rate of RS.

Sarah - fourth year student

  • Is commencing the fourth year of her approved scholarship course
  • Has 3 previous RS qualifying years
  • Has previously received RS

Sarah qualifies for RS but does not meet the requirements for the higher rate or regional rate because Sarah is in the fourth and subsequent year of study.

Outcome: Sarah receives the lower rate of RS.

James - major city family home, regional campus

  • Has previously received RS
  • Has a family home in Sydney
  • Studies at a regional campus
  • Provides the required campus verification

James can qualify for RS because James' study location is verified as being in a non-major city location (inner regional, outer regional, remote, or very remote). As James' RS family home is in a major city, James does not meet the requirements for the regional rate.

Outcome: James receives the lower rate of RS.

Chloe - higher rate exception

  • Has previous RS qualifying years
  • Has not previously received RS or an RS precluding payment
  • The first time Chloe was both studying an approved scholarship course and required to live away from home, was less than 6 months before her current RS qualification date

Chloe may meet the higher rate exception because the first time Chloe met both requirements was less than 6 months before Chloe's current RS qualification date.

Outcome: Chloe may receive the higher rate of RS.


Manual adjustments to system issued RS payments

Table 3: describes scenarios where system issued RS payments require manual adjustments.

Scenario

Description

1

Student goes home during summer vacation

'CUR'rent Youth Allowance (YA) student on the away from home rate who returns home during summer vacation

George is a current dependent YA student on the away from home rate and returns home to stay with parents during the summer vacation.

When returning to study in March, the system is reading the reinstatement of the away from home rate as a new grant of away from home rate and is incorrectly paying a higher rate of RS.

This amount needs to be adjusted on the One Off Payment (OOP) screen.

2

Incorrect system issued rate

YA new claim (NCL) student claims - system issues a higher rate of RS when the regional rate or lower rate of RS is the correct payment

Sandra is in the third year of an approved scholarship course and has been living away from home for the entire course but has not previously qualified for YA.

Due to a change in circumstances, Sandra is now entitled to claim YA for the first time.

When coding the new claim, the system will try to issue a higher rate of RS, when Sandra should receive the regional rate or the lower rate (depending on where the family home is located).

Because the student is not 'CUR'rent on YA, the One Off Payment (OOP) screen cannot be used to override the higher rate of RS payment and the RS payment must not be generated within the new claim (NCL) activity.

The Higher Education Scholarship Details (HESD) screen must be used to override the RS payment within the NCL activity.

3

Overpayment due to lower rate not being issued

Overpayment - student received the higher rate of RS when the lower rate of RS is the correct payment.

Andre is in the second year of an approved scholarship course. Andre has been living away from home for the entire course. Andre's parents live in a major city area.

Andre contacts Services Australia to question why the higher rate of RS has been paid during the second year of the course.

Andre is qualified to receive RS but only at the lower rate of RS due to living away from home and studying an approved scholarship course for more than 6 months.

In this case, an overpayment will be raised for the difference between the higher and lower rate.