Shared care - level of care required
Customers who have shared care arrangements are required to have a certain percentage of care to enable the shared care dependents to be listed on the parent/guardian's concession card.
Payment/Concession type | Minimum level of care required |
Family Tax Benefit (FTB) - Low Income Health Care Card (LIC)
| Minimum 14% actual care |
| Minimum of 50% care. However, care is considered 'equal' when the difference in care is less than 10%. In cases of 'equal' care i.e. (46/54) the principal carer with less than 50% care will be entitled to have the child listed on their concession card. Generally, the person who has the majority of care of a PP child is entitled to have the child listed on their HCC. PP customers who have a Regular Care Child will be eligible to have the child listed on their HCC. |
JobSeeker Payment (JSP) - Youth Allowance (YA) (job seeker)
- Farm Household Allowance (FHA)
| At least 14% care |
| At least 30% care |
Age Pension (AGE) - Disability Support Pension (DSP)
- Carer Payment (CAR)
| At least 1% care |
| No defined minimum percentage of care, discretionary based on whether the child is 'wholly or substantially' in the cardholder's care. |
End Reason codes
Dependent Partner End Reason codes for LIC, FST, EHC, HCC and PCC cards
Table 1
Reason Code | Description |
CNE | Customer Not Entitled |
MAN | Manual Override |
NIA | Not in Australia |
UNL | Unlinked |
Child End Reason codes for LIC, FST, EHC, HCC and PCC cards
Table 2
Reason Code | Description |
C19 | FTB Child age 19 |
CNE | Customer Not Entitled |
DEA | Death |
MAN | Manual Override |
NFS | Not Full Time Secondary Student |
NFY | Not an FTB Child of Claimant |
NIA | Not in Australia |
NQE | No Qualifying Entitlement |
SSN | Not an SSA (Social Security Act) Dependant Child of Claimant |
Possible future End Reason codes for Dependant Child for LIC, FST, EHC, HCC and PCC cards
Table 3
Reason Code | Description |
C16 | Date the CDA of FST Child will turn 16 |
Level 2 Policy Helpdesk
Level 2 Policy Helpdesk - Online Query Form
Forms
Claim for a Health Care Card form (SS050)
Application for a Health Care Card Form for a former recipients of a Carer Allowance Health Care Card form (SS456)
Services Australia website
Health Care Card
Ex-Carer Allowance (Child) Health Care Card
Low Income Health Care Card
Digital card
Using the myGov app
Publications
A guide to concession cards
Information you need to know about your claim for concession and health card cards