This table contains a list of all portability reasons and the extended reasons required for some approvals, a portability reason is optional coding. It is not required for all payment types. Note: the Code NZL was used to show a customer was intending to remain in New Zealand long-term. The codes NZL and N50 have been end dated with effect 30 June 2017 and cannot be used after that date.
Portability Reason |
Reason |
Further detail |
AFC |
Acute Family Crisis
Note: for departures on or after 1 January 2015, DSP customers with an “Approved Reason” of AFC, HUM, or MED are portable for a maximum of 28 days and this portability period can be combined with customer’s available “general” portability. This combined portability period cannot be greater than 56 days. |
A01: Visiting critically ill family member |
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A02: Visiting hospitalised seriously ill family member |
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A03: Death of a family member |
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A04: Life threatening situation facing a family member |
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A05: Policy Workaround |
AFR |
Acute Family Crisis Rejected |
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HUM |
Humanitarian reasons |
H01: Involvement in custody proceedings |
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H02: Relating to adoption of child |
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H03: Involvement in legal proceedings |
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H04: Australian Paralympic Team Member |
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H05: Australian Government Approved memorial Services |
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H06: Policy Workaround |
HUR |
Humanitarian Rejected |
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EXT |
Extension at Delegates discretion
Note: Discretionary extensions (EXT) and rejections of (AFR, EXR, HUR, MER) and reason codes AFC, HUM, MED, MIL, NWC, and NZL can only be input by approved CIS delegates. |
E01: Serious accident: customer or family member |
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E02: Illness: customer or family member |
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E03: Hospitalisation: customer or family member |
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E04: Death of a family member |
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E05: Custody proceedings |
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E06: Criminal proceedings |
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E07: Robbery/Serious crime: Customer or family member |
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E08: Natural Disaster |
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E09: Political or social unrest |
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E10: Industrial action |
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E11: War |
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E12: MTOP: customer |
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E13: MTOP: carer of recipient |
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E14: ADF deployment |
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E15: AFP deployment |
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E16: Policy workaround |
EXR |
Extension rejected by delegate |
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MED |
Medical Treatment Outside Australia |
This is approved portability. Not to be confused with extension reason of MTOP |
MER |
Medical Treatment Rejected |
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MIL |
Australian Defence Force Reserves Training |
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OFS |
Overseas Full Time Study |
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HOL |
Holiday between semester breaks |
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NWC |
Indefinite portability: no work capacity
Note: indefinite portability reason code NWC is valid only for eligible customers. The End date for this code can be updated manually only by approved CIS delegates. Automated processing will input an end date when associated circumstance details change on the Pension Disability Information (PDI) screen or the Medical Conditions Details (MC) screen. |
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OTH |
Other reasons |
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RSC |
Respite care |
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