Creating links from organisations to customers for trust and company purposes 043-04150010
Expand allFor Complex Assessment Officer (CAO) use only
This page contains information on the process for Complex Assessment Officers (CAO) to follow when creating links between customers and private trusts or companies to assess income or assets.
Creating links between customers and organisations
This table describes the steps to follow when creating links between customers and organisations to assess the income and assets from a private trust or private company.
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Step |
Action |
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1 |
Checking organisation records exist + Read more ... Search for the organisation's record, using the Reference Number Search (RNS) or Organisation Name Search (ON) screens. Does the entity have a record?
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2 |
Index the entity record + Read more ... For help, see Searching for and indexing private trusts and companies. |
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3 |
Check current links on the customer record + Read more ... Go to Link Summary (LS) screen in customer record. To display Trust and Company (TAC) type links only, code 'TAC' in the Link Type: field. Does link between customer and entity already exist?
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4 |
Create new link + Read more ... Ensure that the trust or company's details are in the header as the link has to be created from the organisation record. |
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5 |
The OCL screen + Read more ... Go to the Other Customer Links (OCL) screen. If no links exist, the OCL screen will be blank. If there are already customer links on the organisation record, the LS screen will display.
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6 |
The LS screen + Read more ... At the bottom of the LS screen code 'Y' in the Add new link: field. A blank OCL screen will then be presented. |
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7 |
Completing the OCL screen + Read more ... Complete the following fields:
The Link Person (LP) screen will display. |
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8 |
The LP screen + Read more ... Search for the required customer by entering customer's data on the LP screen. The Link Confirmation (LC) screen will display. |
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9 |
The LC screen + Read more ...
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