Skip to navigation Skip to content

Creating links from organisations to customers for trust and company purposes 043-04150010

Expand/Collapse all sectionsExpand all


For Complex Assessment Officer (CAO) use only

This document outlines the steps required for Complex Assessment Officers (CAO) to create links between customers and organisations to assess the income and assets from a private trust or private company.

Creating links

These links are created so that the income and assets of a trust or company are correctly attributed to the customer.

To link in the direction of attribution, a link between an organisation and a customer must always start on the organisation's Customer Reference Number (CRN), that is, the organisation must be in the header to create a link to the customer.

Links between 2 CRNs have to be unique. The links need a Type and 2 Service Reasons (From and To).

For links between organisations and customers, the link Type is 'TAC' (Trust and Company).

The Service Reasons are:

  • 'TRF' - Trust or Company. This is recorded on organisations. TRF is the link from the controlled organisation
  • 'TRP' – Linked Person. This is the person linked to the organisation, that is, the person to which assets and/or income are attributed

Links Summary screen

The Links Summary (LS) screen displays all links created on a customer or organisation record. Note: links can only be made to an existing person or entity, that is, a new customer or organisation must be added before the linking process begins.

Trust and company organisations will only have TAC type links on their LS screen, however customers can have other types of links, for example, CHI - child, PYI - Centrepay.

Related links

Creating links between organisations for trust and company purposes

Deleting trust and company organisation links