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Coding periodic compensation payments and raising debts 117-03010020



Business rules for compensation charges

Table 1

Item

Description

1

CMM - Compensation charge to compensation payer

The debt is raised:

  • under section 1184G when the compensation payer is under preliminary notice
  • for both the customer and their partner due to ongoing and arrears of periodic payments, or for the customer due to getting a lump sum settlement

2

CMB - Compensation charge to compensation payer

This debt is raised:

  • to the compensation payer under section 1184H when the compensation payer is under preliminary notice, but they did not:
    • notify of a settlement and/or periodic payment, or
    • comply with a recovery notice

3

CMC - Compensation charge to customer

This debt is raised to the customer under section 1184F when:

  • ongoing and/or arrears of periodic payments are paid, or
  • lump sum settlement received, and
  • no preliminary notice was issued to the compensation payer, or
  • the customer failed to notify of compensation payments

A debt raised under section 1184F requires a Q417 manual debt advice to be issued to the customer. This letter will print locally.
See:

  • Sending Account Payable letters
  • example of plain English text which can be used on a manual debt advice:
    • ‘This is because you have been paid arrears of periodic compensation for the period (DD Month YYYY) to (DD Month YYYY)’
    • Your periodic compensation payments affect the rate of payment you are entitled to. An incorrect amount of income from (SOURCE) was used to work out the payments you received, which means these payments were incorrect

4

CMA - Compensation charge to customer (income)

This debt is raised to the customer under section 1184I when:

  • compensation payer is not under preliminary notice, and
  • periodic compensation is assessed as ordinary income and
  • due to the customer getting arrears of periodic compensation for a fixed period. That is, the specific dates of the periodic payments are known

5

CMP - Compensation charge to partner

This debt is raised against the compensation recipient’s partner under section 1223(1).

See Raising periodic compensation charges for partnered customers.

Issue Advice field – Compensation Payer Details

Table 2: this table shows when an update is required to the Preliminary Notice Issue Advice’ field.

Who is liable for the charge

If ‘Issue Advice’ displays

Fields to be changed

Compensation payer

‘Advice issued automatically’ or ‘Advice issued manually’

No change required

Compensation payer

‘Advice not issued’

Change to ‘manual’

Customer

‘Advice not issued’

No change required

Issue Advice field – Add New Arrears

Table 3: this table shows outcomes for the Issue Advice: field for Compensation Recovery Notices.

Issue advice field

If ‘Issue Advice’ displays

Advice issued automatically

CMS automatically sends a Batch Laser Advice (BLA) letter to the compensation payer, the customer and customer’s solicitor

Advice issued manually

Manual letter/s to be sent. See Compensation manual letters and Online Advice (OLA)

Advice not issued

No letter sent

Recipient Assessment Benefit/Pension Rate: field

Valid Codes:

  • BENEFIT: In receipt of a benefit/allowance
  • PENSION: In receipt of a pension

If the compensation recipient is partnered:

  • select the compensation recipient’s current payment stream, or
  • when the compensation recipient has lodged multiple claims (for example, JobSeeker Payment and Disability Support Pension) select the payment stream which will be granted first, or
  • select the partner’s current payment stream if the compensation recipient is not claiming or receiving a Compensation Affected Payment (CAP)

Note: when the compensation recipient has not claimed or received a CAP since their date of injury, the compensation is treated as ordinary income for the calculation of their partner's rate. Use the partner’s current payment stream in this field.

Recipient Assessment CAP Qualified: field

When a compensation recipient is partnered, this field records if the compensation recipient is qualified for a Compensation Affected Payment (CAP).

These tables show how to update the Recipient Assessment CAP Qualified: field when the compensation recipient has a partner.

Incident after CAP grant – Yes

Table 4

Compensation recipient

CAP Qualified field

BEN/Pen field

Periodic Compensation assessed for Customer

Periodic Compensation assessed for Partner

Current on CAP

Yes

Customer’s payment stream

Income

Income

Cancelled and reclaiming CAP

Yes

Customer’s payment stream

Income

Income

Cancelled and NOT reclaiming CAP

Yes

Partner’s current payment stream

Income

Income

Never claimed CAP

See ‘Incident after CAP grant – NO’ Table

Incident after CAP grant- No

Table 5

Compensation recipient

CAP Qualified field

BEN/Pen field

Periodic Compensation assessed for Customer

Periodic Compensation assessed for Partner

Current on CAP

Yes

Customer’s payment stream

Direct deduction

Excess Compensation assessed as income

Claiming CAP or becomes CAP qualified at a later date

Yes

Customer’s payment stream

Direct deduction

Excess Compensation assessed as income

Past claim for CAP: After Incident Date and payments cancelled

Yes

Partner’s current payment stream

Direct deduction

Excess Compensation assessed as income

Past claim for CAP: After Incident Date and CAP claim rejected due to Compensation

Yes

Customer’s payment stream

Direct deduction

Excess Compensation assessed as income

Never claimed CAP

No

Partner’s current payment stream

Income

Income

Past claim for CAP: Before incident date

No

Partner’s current payment stream

Income

Income

Past claim for CAP:

After incident Date and CAP claim rejected for reasons other than Compensation

No

Partner’s current payment stream

Income

Income

Determining when periodic compensation has ceased

When a compensation payer has advised that periodic compensation ceased, staff must investigate the advice to correctly determine the date the payments have been paid up to and including. In some cases, the payer will advise this date. However, in many cases the language used can be unclear and staff must interpret the language used in each case to determine the correct To Date to use when ceasing periodic compensation.

For example, if the compensation payer advises periodic payments:

  • Ceased from 20 May 2022 - code the To Date as 19 May 2022
  • Ceased 20 May 2022 - assume this is when payments ceased from and code the To Date as 19 May 2022
  • Paid up to 20 May 2022 - code the To Date as 20 May 2022

    Employer Excess/Liability period

    Each state and territory have their own workers compensation scheme, including Commonwealth schemes. Some workers compensation schemes include an Employer Excess or Liability period. During this period, the employer is responsible for paying for the injured worker’s first one to two weeks of incapacity.

    When calculating a charge to the compensation payer, any Employer Excess/Liability period must not be included.

    If the Compensation advice of periodic payments (SS445) includes a period that the compensation payer may not be liable to pay, staff must contact the compensation payer to confirm the correct details, including compensation start date.

    If the customer has provided a payslip, record any periodic compensation paid during the Employer Excess/Liability period in CMS under ongoing for the period it represents.

    Staff can find more details about Employer Excess/Liability periods on the Safe Work Australia website > Table 3.9: Employer excess.

    Moving limiting dates

    For APS5 staff with access to move limiting dates:

    • Limiting dates can be moved on the Limiting Date (LMTD) screen if the existing reason is BLK in the relevant system
    • Moving the limiting date to an earlier date will let the reassessment occur before the BLK limiting date
    • If moving a BLK limiting date, it needs to be moved to the date after the previous limiting date recorded
    • The limiting date cannot be moved for any other reason, for example, DOC, LNK, ULK, NCL or BTR

    How to move the limiting date:

    • Identify the BLK Limiting date for the correct system. The system displays on the LMTD screen. There will be different dates in each system
      for example 01 MAR 2015 BLK PEN
    • Identify the earlier limiting date displayed below the BLK limiting date
      for example, 27 MAR 2009 NCL
    • In the Event Date field, key the date one day after the earlier limiting date
      for example, 28 MAR 2009 = 27 MAR 2009 + 1 Day
    • Key details in Notes:
      'LIMITING DATE MOVED BACK AS FAR AS IT WILL GO TO ALLOW REASSESSMENT PRIOR TO BLK LIMITING DATE’
    • Enter Source: INT and DOR: the date source document was received
    • Press [Enter], this should show:
      • the original BLK limiting date as deleted, for example,1 March 2015 AMR is deleted
      • the date keyed as the only other limiting date, for example, 28 MAR 2009

        Forms

        Compensation advice of periodic payments (SS445)

        Compensation and damages (MOD C)