Level 1 - Online feedback 104-21012236

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Complaints

The letter and email templates available via this link are endorsed for use by Services Australia and are the latest versions. Staff should not be using locally produced letters or emails.

Level 1 Complaints and Feedback

Customer Feedback Tool

Agent and Access Point Team

mySupport

Customer complaints and feedback management

Tier 0 technical support - self sufficiency

Our service commitments

Complaints and feedback