Forms
Authorising a person or organisation to enquire or act on your behalf (SS313)
Start or end group payment arrangement form (SS270)
Intranet links
Business Hub
Level 2 Policy Helpdesk - use CSA Enquiry: Nominees
mySupport - for cases where the customer’s record does not update with the group payment code or to EPED B, search mySupport using the customer’s benefit type. For example, search by 'Age Pension' and use the Support Offering to support customers on AGE.
Services Australia website
Business Hub
Contact details
National Business Gateway (NBG) is the Level 1 Helpdesk for organisations. NBG helps organisations with:
- Business Hub registration
- online access issues
- information about receiving group payments
- updates to organisation records
User Guides
Group Payment Organisations that receive schedules by letter
Group Payment organisations
Note: this list does not include all organisation group payment codes. If a group payment code or organisation cannot be located, refer the matter to the National Business Gateway.
Expand all