End of Year (EOY) processing for ABSTUDY students 110-07080000

EOY processing is a streamlined process for low risk ABSTUDY students to move from one year of study to the next without interruption to their entitlements. Their study and living circumstances will be automatically updated for the following year.

This will apply to:

• secondary students completing Year 11 or below
• secondary boarding students
• tertiary students undertaking a course of more than one year duration

These students may not:

• receive an annual review letter
• need to confirm or update their intended study and living circumstances

EOY process is independent of the end of course reviews (for students whose study is recorded as finishing that year).

When updated automatically, students will receive a letter. It will advise of the study and living circumstances that Services Australia will use to base their entitlement on in the following year.

Customers can contact if their details are incorrect, or they have changes.

ABSTUDY Smart Centres will manage all reviews and Manual Follow-ups (MFUs) that require a manual update to customer records.