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Requesting refunds and raising debts for deceased customer 107-04010110



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Policy

Legislation

Policy

Social Security references

Social Security Guide, 2.2.6, Confirming a death

Social Security Guide, 6.7.1, Amounts Recoverable under the SSAct

Social Security Guide, 6.7.1.20, Debts arising under the SSAct from 1/7/2001

Social Security Guide, 6.7.2.70, Debt recovery by deductions from payments to third parties

Social Security Guide, 6.7.2.80, Debt recovery from financial institutions

Guide to Paid Parental Leave, 7.3, Debt recovery

Family Assistance references

Family Assistance Guide, 7.1.2, FA debts - individuals & ACOs

Family Assistance Guide, 7.2.9, Recovery from financial institutions

If Centrelink is unsuccessful in obtaining a full refund, a debt exists

Paid Parental Leave Act 2010, 4.3, Instalments of PLP

ABSTUDY and Assistance for Isolated Children (AIC) Scheme references

Links to the ABSTUDY Policy Manual and the Assistance for Isolated Children (AIC) Scheme guidelines go to pdf and docx documents. Select the document and go to the reference(s) below.

ABSTUDY Policy Manual

  • 4.3, Review and Appeal of ABSTUDY Debt Recovery Decisions
  • 3, Overpayment and Recovery of Allowances

Assistance for Isolated Children Guidelines, 7.3.3, Recovery of debt

Legislation

Links to the Federal Register of Legislation site go to a 'Series' page. Select the 'Latest' version.

Third party account refund requests

Social Security Act 1991, section 1234AA, Recovery of amounts from financial institutions

A New Tax System (Family Assistance) (Administration) Act 1999, section 93A (1), Recovery of amounts from financial institutions

Student Assistance Act 1973, section 42A

Social Security (Administration) Act 1999, section 123YR, Credit of income management account in error

If Centrelink is unsuccessful in obtaining a full refund, a debt exists

Social Security Act 1991, section 1223(1), Debts arising from lack of qualification, overpayment etc

A New Tax System (Family Assistance) (Administration) Act 1999

  • section 71(1), Debts arising in respect of family assistance other than CCS, ACCS and family tax benefit advance
  • section 71A (1), Debts arising in respect of family tax benefit advances

Student Assistance Act 1973

  • section 38, What is a debt?
  • section 39, Debts are recoverable by the Commonwealth

Paid Parental Leave Act 2010, part 3-1, Instalments of parental leave pay